[Main Thread] - Can not create or join games - "character is already in a game"

Sure, I can clarify that. You don’t need to exit Diablo II and re enter for this. You just need to attempt to connect to a character every 15-30 minutes. The system is still chugging along and freeing people up, and we’re sorry it’s taking so long. I’m not sure what the exact criteria is that it’s using to unlock characters right now so I can’t say exactly who’ll get unlocked first, which is why I suggest retrying periodically.

It has to make sure that unsticking characters doesn’t cause any other issues as far as I understand it. The unstuck system is just going to keep processing and processing until everybody’s fixed eventually, and we’re monitoring it in the mean time to make sure it does its job correctly.

For those just joining us in the thread:

This is currently being worked on. Please note that Customer Support can’t manually fix this issue for you. If you’re experiencing this issue, the only thing to be done for now is wait and post in this thread. We’re sorry for the setback on your grinding, and hope to have this resolved ASAP.