Reply Technical Support
Game crashes starting game
KaldraydisCustomer Support
61mo ago
“i have tried scanning and repairing the the game, also uninstalling and reinstalling. i did get into a game for about an hour and a half then it crashed after i used a town portal. i can get on bnet and sit in the lobby to my hearts content, but as soon as i create or join a game it crashes back to the launch screen. ----------------- System Information ------------------ Time of this report:…”
Kaldraydis wrote in Technical Support
Card name: Intel(R) UHD Graphics 620
Hey there,
It looks like this system does not have a dedicated graphics card. This may be the cause of the crash since the game requires an AMD or Nvidia dedicated graphics. More info on this can be found here.
I wish we had better news here but I do hope the info helps. Farewell and good luck on your journeys.
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