Every 5-30 minutes I get "connection interrupted"

Endeavor,

Looking at your winMTR it actually does look like there’s packet loss coming out of your modem or router on the way out to the ISP itself. This is what I was expecting from your specific report, so thanks for providing that test.

If you check the % column you’ll see that there’s 1% packet loss, and you’re actually losing more packets than the test suggests since about 9 of them don’t even make it to the next node. We can tell this is legitimate loss due to the fact that it goes the entire way down the connection. Usually when I see this it means there’s a problem with the router or the hub used for your apartment/neighborhood/etc.

I’d contact the ISP, see if there’s any troubleshooting they can do with you, rerun the test, and if it looks the same, have them swap you for a new modem/router. Hopefully that fixes it but if even a new device fails you can just reply back with a new WinMTR here and I’ll see if I can find anything else.

For the rest of you,

Connectivity issues have a wide number of causes. I cannot help all of you in one thread, and there are no known issues causing this at this time. The majority of players who are online are able to stay online right now. Keep in mind that people who are not having problems don’t tend to post on forums.

If you need help and are not the OP, you need to either post your own thread or contact support for more help with your individual problem. We want to help everybody enjoy the game, it’s just not feasible to do so with multiple different problems in one thread.