Blizzard is just ignoring the "Connection interrupted issue"
“So according to you having empathy is not getting something fixed because reasons. I quoted to you already and GO READ the original post where the GM ASKED EVERYONE TO POST IN A NEW THREAD THE LOGS . Facts show that a lot of people on the forum have the exact same issue and not because “most” people can play it means that the people who has this issue doesn’t matter. Why don’t you show some…”
Golfire,
I’m not going to argue with you here, and I’m not going to sit here while you accuse someone trying to provide help to people of all manner of things.
We acknowledge that there were issues with the launch, we are fixing the ones that we find. This is not one of them. I understand that you are frustrated, and empathize that perhaps you and others may have made plans around this launch and that we could have done better here, but being frustrated about this situation and simply accusing us of having bugs which are demonstrably not bugs is not going to help you get the problem resolved.
I’m going to quote myself here, because it appears that you misinterpreted me.
IAmCam has a ticket in for this, and your reports are all going to be different connection issues. If you need help with frequent disconnections you should start your own thread about it. While we have had a few server issues, if you’re having disconnections as frequently as the OP that means there’s a connection problem and we should help you find the problem and fix it.
The bolded part is the important part here. I was not looking for logs to diagnose a bug at this point. I was trying to get people to disperse into their own threads for the community to help one on one. In the thread we are currently talking in, I’ve suggested to contact support as well for faster support, and I’ll be going back into the old thread in just a moment to also clarify that support is a viable option for the visibility for other players.
At the end of the day, we want you to be able to play and enjoy the game. If something is impacting that, we will fix things where we can on our end, or troubleshoot with you where we cannot. This is one of the cases where we cannot push a button to fix things, so as previously mentioned if you need more help one on one with a support agent you can
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one