CTRL button inoperable / controller on PC crashing game
We have seen a few reports of controller issues under specific circumstances that can cause game crashes.
One specific issue that is being investigated is with Paladins binding aura abilities to their main interact button. We recommend resetting bindings or at least removing abilities from the interact button.
We have also seen at least one report where the player was not directly connected with the controller to the system but was instead using a switch/hub. With the controller attached to the hub/switch the game would randomly crash but if they plugged directly into the system they were playing on, the crashing stopped. If this is the issue you are experiencing, we recommend reporting that over in our bug report forums.
Outside of that make sure you have all your system and hardware drivers updated including for the controller. If the issue happens on default bindings, go ahead and report that as well in the bug report forums so our QA teams can look into that as well.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one