Character Missing - Pretty Confident not Accidental Delete

Hey you three,

We’ve looked into a ton of these, so far, and while there are a couple of outliers we’re still checking out, the vast majority of people seem to have accidentally or intentionally deleted their characters using the X button on the UI.

• Vio’s sorceress was manually deleted from within the game client shortly before they logged out on the 28th.

• Silvermoon, I assume you’re looking for your amazon, our records show it was manually deleted a bit before you logged out this morning.

• BatmanLovesU, you had the same situation on the 1st of October with your amazon.

For each of the three of you, somebody at your PC appears to have pushed the delete button and confirmed the prompt. Once this happens, there’s no way to recover the character and you’d need to start from scratch.

We’ve gotten some feedback that it’s easier than it should be to accidentally delete characters, and the devs are working on that. If you have any other feedback for character deletions, you can post that in #general-discussion.

Before this thread gets entirely out of hand, I’m not going to manually check and follow up on absolutely everybody’s characters because the vast majority of these that we’ve seen in support have been manually deleted by players, accidentally or otherwise. That said, I’m checking threads for these reports periodically, so if I find any outliers that were not manually deleted we’ll let the team know so they can try to figure out what happened.