Cannot start the game - Black screen then crash
“Video Processor: Microsoft Video Processor MFT, {88753B26-5B24-49BD-B2E7-0C445C78C982}, 0x1, msvproc.dll, 10.00.19041.0789 Audio Decoders: Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}, 0x1, DolbyDecMFT.dll, 10.00.19041.1237 MS AMRNB Decoder MFT, {265011AE-5481-4F77-A295-ABB6FFE8D63E}, 0x1, MSAMRNBDecoder.dll, 10.00.19041.0001 WMAudio Decoder MFT,…”
Hey padomg,
Nom d’événement : LiveKernelEvent Réponse : Not available ID CAB : 0 Signature du problème : P1 : 141
Nom d’événement : D3DDRED2 Réponse : Non disponible ID CAB : 0 Signature du problème : P1 : VEN_10DE
These errors indicate problems with the video card. So it looks like the system is having trouble when initializing the graphics for the game. The errors also show up a lot in the Windows error reports section of the MSINFO file.
LiveKernelEvent code 141 indicates problems with the GPU drivers or GPU hardware itself
and
D3DDRED2 is a DirectX error (VEN_10DE is vendor ID 10DE for Nvidia cards)
Try doing a full uninstall of the Nvidia drivers using Display Driver Uninstaller and reinstall the latest version. This would at least make sure to rule out any kind of driver corruption issue.
- Download DDU: http://www.wagnardsoft.com/forums/viewforum.php?f=5
- Click on the first link under “Announcements” titled Display Driver Uninstaller (DDU). Then click the “Official Download Here” link to start the download.
- Run the .exe file and extract the contents to the default location. Open the new folder and run the Display Driver Uninstaller.
- You will get a pop-up saying it is recommended to reboot in Safe Mode, feel free to ignore this if you are not familiar with how to get into Safe Mode. To start the removal process, click on “Clean and restart”
- Once the PC restarts, go ahead and download the current drivers here:
https://www.nvidia.com/en-us/drivers/results/180557/ - Run the driver installer and use the default/recommended install steps.
If the problem persists it could indicate a hardware problem or power delivery issue to the GPU. If the GPU is overclocked at all try removing overclocks. If you installed the GPU yourself make sure that it’s seated properly, or reseat it, ensure the power connectors are all plugged in correctly, etc. You could also possibly try running a GPU stress test or two to see if any errors or crashes show up when stressing the GPU.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one