Reply Technical Support
Diablo 2 - crash on startup
JambrixCustomer Support
61mo ago
“Please see the information at the below link: Pastebin ForD2Troubleshoot - Pastebin.com Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. Thanks, SkiandFish”
Jambrix wrote in Technical Support
Thanks SkiandFish!
It looks like the Nvidia drivers are a bit out of date and there’s some errors showing up indicating the GPU or GPU drivers are crashing/hanging.
Lets try doing a clean reinstall and update the Nvidia drivers. To clean install we usually recommend using the Display Driver Uninstaller tool.
- Download DDU here
- Click on the first link under “Announcements” titled Display Driver Uninstaller (DDU). Then click the “Official Download Here” link to start the download.
- Run the .exe file and extract the contents to the default location. Open the new folder and run the Display Driver Uninstaller.
- You will get a pop-up saying it is recommended to reboot in Safe Mode, feel free to ignore this if you are not familiar with how to get into Safe Mode. To start the removal process, click on the driver type on the right side first, then click “Clean and restart”
- Once the PC restarts, go ahead and download the current drivers for your Nvidia card here:
https://www.nvidia.com/en-us/geforce/drivers/- Run the driver installer and use the default/recommended install steps.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one