Reply Technical Support
Cannot play after latest update
JambrixCustomer Support
59mo ago
“Again: I got a message: Please uppgrade your Intel graphics drivers. What´s wrong??? According to Intel® Driver & Support Assistant “Your Intel® drivers and software are up to date. Devices and Drivers PROCESSOR Intel® Core™ i7-4770K CPU @ 3.50GHz GRAPHICS Citrix Indirect Display Adapter Intel® HD Graphics 4600 NVIDIA GeForce GTX 770 AUDIO NVIDIA High Definition Audio High Definition Audio Device…”
Jambrix wrote in Technical Support
Hey Ananke,
Are you sure your have your monitor plugged into the GTX 770 and not the onboard Intel graphics?
Post your DXDIAG as Nicole mentioned.
- Press Windows Key + R.
- In the Run window type dxdiag and press Enter.
- In the DirectX window, click Save All Information.
- Name the file “dxdiag” and save it to your Desktop. Open the new dxdiag file with Notepad.
- In the posting section hit the </> button for “Preformatted text” then paste (Ctrl+V) the DXDIAG contents. That’ll make the information much more readable.
If you are unable to post this due to the length of the DXDIAG, please feel free to use pastebin.com and share the direct link with us instead. Use the </> button as well in order to share the link.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one