Reply Technical Support
Game will not launch! Works one day and not the next,,,
JambrixCustomer Support
59mo ago
Jambrix wrote in Technical Support
Hey there,
I looked up the crash logs that have been submitted from your system, and this looks like a graphics related crash. There’s several errors showing up in the logs which may indicate the GPU device is failing on a hardware level.
You may want to contact the laptop manufacturer to get things checked out, but in the meantime here’s a few things that may help:
- Check the CPU and GPU temperatures using HWmonitor and use our guide for checking for overheating
- Try closing any background applications before launching the game. Things like internet browsers, recording software, other launchers, etc.
- Use DDU to wipe the drivers and reinstall the latest version
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one