Reply Technical Support
Game is crashing at Connecting to Battle.net screen since the new patch
KershewCustomer Support
59mo ago
Kershew wrote in Technical Support
Hey there,
So I see a few crash logs from your client and most of them seem to indicate a corrupt or incomplete installation.
You can try the scan and repair option (clicking the gear symbol next to the play button and see if the repair function can locate and address the corrupt data.
If that doesn’t work you can try uninstalling and reinstalling the game.
If the issue persists beyond that, I recommend contacting us directly with system files so an agent can dig into this deeper for you.
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