Constant Crashing Since 2.4 (PC)

Howdy!

Franchise408 Your crashing is not linked to a bug. Your crashing is related to a TDR error, this occurs when the GPU doesn’t respond to windows on time or reports back an issue. This is supported by the Dxdiag in the crash logs showing multiple TDR events:

• P1: VEN_10DE
• P1: 141

Sources of TDR errors can be caused by many different issues. I always like to narrow it down with the following:

• Run the system in selective startup to rule out a third party software conflict.

• Download the latest Nvidia driver again but make sure you perform a clean installation. This is to help rule out any settings or corruption of the driver. When you run the installer when you get to the Install Options section select: Custom (Advanced) → Next → Check Mark: Perform a clean installation → Finish the install and restart.

• Disable Windows 7 Compatibility mode

• Right click on the desktop → Select: NVIDIA Control panel → Help → Debug. This will revert the GPU have to default speeds and power usage.

• I don’t see signs of this but just to be safe if you do Overclock or overvolt your CPU, GPU or memory try returning them all to factory settings.

• Finally check for overheating as this issue still takes time to occur: Checking for Overheating Components - Blizzard Support (battle.net) Keep an eye on your CPU and GPU if either are going above 80c, follow the steps in the article to try lowering the temperatures.

From here you may wish to consult with Nvidia Support who could provide additional advanced steps to troubleshooting a TDR error.

Drzast Your crash is a known issue appears related to going in and out of content a few times, such as the forgotten tower as an example. This is planned to be resolved in a future patch.

Succubix I do not see any signs of an exception error related to crashing from your client it maybe a different kind of crash. For this we would need your system files. I would recommend you open a ticket to us Here.

In summary just like a connection issue, crashes can occur for vastly different reasons but the results to the user are very similar. In this case I did not see a common link between you 3 but I hope the information provided allows you all back into the action soon.