Reply Technical Support

Can't play online

JambrixCustomer Support

September 21st 2022, 20:55 UTC49mo ago

Jambrix wrote in Technical Support

Hey Severwolf,

On PC I’d recommend to try deleting the Battle.net folder located here:
C:\Users\(username)\AppData\Local\Blizzard Entertainment\Battle.net

Once that folder is deleted, restart the Battle.net app and try launching the game again to see if you no longer get the error.

On Xbox you may need to try reinstalling the game fully.

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