Reply Technical Support
Just Paid for D2R on PC; Won't Even Launch!
JambrixCustomer Support
43mo ago
Jambrix wrote in Technical Support
BDA5AC2E-D3B6-469D-829E-1773B2FD0679
Looking at the crash logs via the code you provided I can see that your PC is using Intel UHD Graphics 620. Unfortunately Intel integrated graphics fall below the minimum system requirements for Diablo II Resurrected. This would be the reason for the crash.
Refunds can not be done through the forums but you can use the support website to request a refund. Going forward it is important to double check that your PC meets the system requirements in order to avoid any crashing or performance issues.
Hopefully this info helps.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one