Reply Technical Support
Interrupted Connection
JambrixCustomer Support
35mo ago
“Cãozão: ed connection. I’ve tried to repair, my drivers are all att, I have the recommended hardware settings, my I’ve been having the same issue. Some days it seems much worse than others. It would be nice to have a way to diagnose this issue, like logs.”
Jambrix wrote in Technical Support
Interrupted connection errors are often caused by packet loss, which means the connection is unstable between the client and server. It may be caused by wi-fi problems or internet issues along the route towards the server.
Pingplotter or WinMTR can be used to look at the connection route to the server and can be helpful for identifying where connection issues are occurring.
We also have connection troubleshooting steps which may help with different situations.
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