AVX Issues / Game Launches, then Crashes on Older Processors (CPU)
“As mentioned by other posters, the team’s identified the problem and is working on a patch for it at the moment. We don’t have an exact ETA on when it’s going to be released but it should resolve itself for most players with a machine that meets the system requirements. Blizzard Support Diablo II: Resurrected System Requirements Minimum and recommended system requirements for Diablo II:…”
Hey there everybody,
Up front, we don’t have an ETA yet. I’m Just checking in since it seems like there’s some unproductive arguments going on between people on this board. As somebody whose first Blizzard game was Diablo 2, I entirely understand that a lot of us were extremely hyped about this launch and some of these issues took some of the wind out of your sails. It’s reasonable to be disappointed. I know I would be if I was in your shoes.
As such, I don’t mind if players are venting in this thread as long as it follows the forum code of conduct. That does mean, however, that I don’t want you all turning on each other here. Please note that if I keep seeing insults and unproductive arguments in here between players I’m going to have to issue silences to keep the thread productive/on topic.
Keep in mind that while you discuss this problem, you may be able to get help from other players if you post your system specs. There are a bunch of super helpful posters in this thread who have been helping players identify if their CPU is suffering from the issue we identified (lack of AVX support.) This was never intended to be a restriction for the game client, and was mistakenly enabled in the launch build, and we have to fix some things to get it reversed.
Keep in mind that if you’re still not satisfied by the resolution, you’re welcome to request a refund. I can’t guarantee this as your eligibility will be based on playtime, etc, but it can be done from this link.
Quoting myself for the most recent update on this issue.
As mentioned by other posters, the team’s identified the problem and is working on a patch for it at the moment. We don’t have an exact ETA on when it’s going to be released but it should resolve itself for most players with a machine that meets the system requirements.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one