Game Crashes before game launches
Hey there, So the dxdiag data you posted looks like its missing some information, specifically the main system specs and GPU specs … If you are running an older processor than AMD fx 4350 or Intel i3 3250 (The minimum requirements) then it is likely the source of the issue. Check out this post for more info:
As mentioned by other posters, the team’s identified the problem and is working on a patch for it at the moment. We don’t have an exact ETA on when it’s going to be released but it should resolve itself for most players with a machine that meets the system requirements. Please note that if you do not meet requirements, the patch for this will NOT fix your crashing error. It is also only to address the crashes which occur before the game client launches at all. If you see the client launch (ev…
If your GPU is older or less powerful than an AMD HD 7850 or nvidia GTX 660 (or is an integrated Intel GPU) then that would also likely cause issues for below spec GPUs. Our advice would be just to try and make sure everything is up to date and that you shutdown any other software that is not needed for the game to function (to save system resources)
If neither of those fit your situation go ahead and repost the dxdiag but make sure to include the first few sections that show system hardware and gpu information. We can dig into this further for you then.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one