Reply Technical Support
Missing Characters / Unable to Create Games - September 26, 2021
DrakulothCustomer Support
61mo ago · edited 61mo ago
Drakuloth wrote in Technical Support
Good question about the missing characters. This is a display issue being caused by the connection problem. Your characters should still exist once we get things fixed. Sorry again for the unexpected downtime.
Note that with any unexpected offline issue there may be some progress loss (recent quests or recently acquired items/levels, or very recently created characters), but we anticipate that the majority of, if not all characters should show back up after things recover.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one