Reply Technical Support
Cannot play game... crashing to Desktop
JambrixCustomer Support
61mo ago
“HeavensDevil: loading screen then it just exits out and I’m back at desktop with battle.net app relaunching and no error code nothing and i cannot play any characters online or offline and don’t know what’s going on same problem since last 2 updates. just played till lvl 17… and only choosing my characters with loading screen nothing else … just loooooong w8ing. Summary intel(r) core™ i5-8265u…”
Jambrix wrote in Technical Support
intel(r) uhd graphics 620
AngryCat,
I’m afraid Intel graphics are not supported for Diablo II: Resurrected. Integrated graphics do not meet the minimum system requirements. The game may launch, but you will get low performance and crashes like this.
Very sorry for the bad news. 
For anyone else crashing with hardware that does meet the requirements, feel free to create a new thread and post a DXDIAG
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one