Reply Technical Support
Failed to initialize graphics device
JambrixCustomer Support
58mo ago
Jambrix wrote in Technical Support
Hey djschuby,
Try this:
Open up the directory C:\Users\your name\Saved Games\Diablo II Resurrected
Delete the Settings.json file
Launch D2R again from the Battle.net app so the settings file will be recreated
If it’s still happening, can you post a DXDIAG so we can take a look?
DXDIAG
- Press Windows Key + R.
- In the Run window type dxdiag and press Enter.
- In the DirectX window, click Save All Information.
- Name the file “dxdiag” and save it to your Desktop. Open the new dxdiag file with Notepad.
- In the posting section hit the </> button for “Preformatted text” then paste (Ctrl+V) the DXDIAG contents. That’ll make the information much more readable.
If you are unable to post this due to the length of the DXDIAG, please feel free to use pastebin.com and share the direct link with us instead. Use the </> button as well in order to share the link.
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