Reply Technical Support
"unable to authenticate, please try again"
ZuvykreeCustomer Support
50mo ago
Zuvykree wrote in Technical Support
Howdy!
This error is often related to two sources:
If an order is still pending you may not be able to access the game yet. Check your order history on your Battle.net account’s Transaction History page. If the order says completed, restart the PC and retest.
The Battle.net Desktop app isn’t able to connect to verify ownership of the game thus we need to troubleshoot the connection to our Authentication servers. We provide steps on how to do this Here.
Thank you!
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