Reply Technical Support
Connection interrupted
JambrixCustomer Support
47mo ago
Jambrix wrote in Technical Support
|RT-AC5300-E560 - 0|115|115|0|0|1|0|
|xx.xx.xxx.x - 1|110|109|14|60|2938|53|
TheDarkJedi is correct. The WinMTR is showing that the connection between your PC and router is perfect, but the connection between your router and your internet provider is suffering packet loss and high latency spikes.
You’ll want to contact your internet provider to have them look at that specific point in the connection and resolve whatever is causing the instability.
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