Reply Technical Support
Computer shuts down regularly ONLY on D2R
ZuvykreeCustomer Support
43mo ago
Zuvykree wrote in Technical Support
Sadly if the PC shuts off, that is a sign of a hardware problem, such as a PSU not delivering enough power while the system is under load or a hardware issue with one of the components. Given the sudden shutoff, the Dxdiag and Msinfo likely don’t have enough time to log any errors. This would be up to the system manufacturer or a local PC repair shop to review and is out side of our scope of support.
Thank you.
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