Reply Technical Support
Cant play in full screen due screen tearing
ZuvykreeCustomer Support
43mo ago
Zuvykree wrote in Technical Support
Howdy!
This can occur if the FPS is changing wildly or is outside the refresh rate range of the monitor’s Freesync/gsync feature. I recommend the following:
- In game goto Options → Video → Enable Vertical Sync. (Retest)
- If the issue continues try setting FrameRate Cap of 60. (Retest.)
After that, you may need to lower settings; try setting Graphics Presets to low temporarily and the Resolution scale to 90. If issues improve then we need to make adjustments to ensure FPS remains a bit more stable by keeping graphic settings lowered.
Thank you.
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