Game loads but gameplay is black screened

Howdy,

Without system files, it’s difficult to determine the root cause. To help narrow down the problem though, let’s try disabling all other programs temporarily.

If this persists, let’s get a DxDiag system file so we can take a closer look:

1. Press Windows Key + R.
2. Type DxDiag and press Enter.
3. In the DxDiag window, click Save All Information.
4. Name the file “dxdiag” and click Save
5. Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “preformatted text” button (</>). That’ll make the information much more readable.

It should look like this.

If you have issues pasting here, please use Pastebin and post the link then highlight the link and press the ˂/˃ button.