Reply Technical Support
Game refuses to respond?
ZuvykreeCustomer Support
39mo ago
Zuvykree wrote in Technical Support
Howdy!
This is a sign the game is crashing before it even has a chance to display. If the issue started suddenly the most common source is a third-party software conflict. I recommend trying the following steps:
Goto C:\Users\YourUserName\Saved Games\Diablo II Resurrected
Within this folder delete the Settings.Json file. This will force the game to pick up system default settings. Move to step 2:Disable Windows startup programs to help rule out a conflict with another program following the steps Here. Make sure to restart the PC.
Retest the game.
Thank you!
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