Loading
Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering Sways-1403: ““you have already uninstalled Asus Nahimic, Asus Sonic Stuido, or Alienware Surround Sound but are still crashing please post a DxDiag as de…”
Hey Sways, Could you post the other half of the DxDiag? It looks like the Error Reporting is cut out. Put the three ~ marks before posting it so it’s not too big to post! Example: ~~~ DxDiag goes here ~~~
Answering Tieron-1925: “I don’t have any extra audio programs including the one’s listed above, I don’t even have any programs developed by those companies on my co…”
Perfect, I just wanted to double check! Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click…
Hey madzienka, Looking over the crash report it looks like the system in question is running an AMD phenom II 1100t. This CPU is below the minimum requirements of an AMD FX 4350. As such we don’t have much in the way of support to ensure this CPU will always work with the game.…
Hey all, Cross posting this from the bug report forums. “Hello again everyone, Just wanted to get everybody an update on the situation. The process to unstick characters is still getting run periodically. We’re currently investigating situations where players have been locked…
Answering Tieron-1925: “My computer specs: GTX 1080Ti Intel i7-8700k 12GB VRAM 16GB RAM I keep crashing randomly, the only time I can play consistently is when I tu…”
Hey there, Please check my other post about Nahimic software such as Alienware Surround Sound, MSI Nahimic, and Asus Sonic Studio. We have been seeing uninstalling those programs resolving this error. Let us know how things go. Cheers!
Answering davezissou-1972: “Same for me, crashing after either seconds, or within 5 minutes. Too bad, was looking forward to getting money’s worth of game! blz-log – D2…”
Heya Dave, Here is the error I’m seeing in the Windows Error Reporting from the DxDiag that was listed your post: +++ WER8 +++: Fault bucket 1429670782235538746, type 5 Event Name: D3DDRED2 Response: Not available Cab Id: 0 Problem signature: P1: VEN_10DE P2: 30.0.14.7212 P3:…
Hey all, Just to ensure this thread stays on the same topic, the error code should be: “NVSDK_NGX_D3D12_Init failed, error code: -1160773631 ” If you are crashing with a different error please create a new thread or find a more similar thread to the error received. If you have…
“44B88909-B8FE-4715-A51A-9CE8D1EB38B9 ” Looks like a scene rendering crash. Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information.…
Answering Casandag2005-1878: “why do I keep getting this error every time I try to log into D2R It boots me out of the game completely for 72 hours now???”
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Hey again everybody, Sorry I forgot to follow up on this. The original problem here was resolved. There are two other problems that can cause this. One of them is if one of your characters got stuck online. (See: this thread for updates.) The other reason you’d get this error…
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Hello again everyone, Just wanted to get everybody an update on the situation. The process to unstick characters is still getting run periodically. We’re currently investigating situations where players have been locked for an extended period of time and the system still hasn’t…
Answering Drakuloth: “Hey all, updates on the AVX fix from the General Discussion forums. It looks like this is getting delayed unfortunately. I don’t have any mo…”
Morning everyone. In for the day again so I wanted to re share the information we got last night, in case it’s getting lost in the thread. Unfortunately I don’t have anything else to share just yet but I’ll keep my ear to the ground for the rest of the weekend on this to see if…
A new patch with some fixes is now live. As noted, AVX items will require some additional weekend testing. https://us.forums.blizzard.com/en/d2r/t/diablo-ii-resurrected-924-patch-notes-pc/8364/3
Answering INawatl-1890: “Would you please clarify on the logging in every 15-30 minutes portion? Does that mean simply trying to join a game while staying logged int…”
“Would you please clarify on the logging in every 15-30 minutes portion? Does that mean simply trying to join a game while staying logged into battle.net lobby; or would that be logging out of the battle.net launcher entirely and logging in from scratch every 15-30 minutes? ”…
Hey all, updates on the AVX fix from the General Discussion forums. It looks like this is getting delayed unfortunately. I don’t have any more information than this at this time but pushing it out for visibility’s sake. “Just an update on the AVX items: QA is going to do passes…
Just an update on the AVX items: QA is going to do passes on it over the weekend so it is sounding like earliest this will be out will be on Monday for this. A few attempts at a fix unfortunately have led to some other issues and did not pass QA checks. We did have some other…
Hey everybody! We have a post on this on the PC tech support forums now, but it’s also affecting console players so I figured I’d cross post the latest information on this. Short version - the developers are working on getting players un stuck now. Keep an eye on this thread for…
Updates for everybody, The process we’re using to un stick characters is still running, but it’s gotten through a really big chunk of players. If your character is stuck online and it’s preventing you from playing games at this point, just try logging in again every 15-30…
Hey there Speakerbox, While we do have reports of players being totally unable to connect to games due to having a character stuck online, regular disconnections are not something we’re getting a lot of reports about right now. That’s not to say there’s not a problem, but if…
