Reply Technical Support
Help with the refund
DrakulothCustomer Support
61mo ago
“hi, system give me this message: Greetings, We were unable to complete your refund on the following order: US652869607 Diablo® II: Resurrected™ Reasons this may happen: We are unable to refund payment through the payment provider used for the order. If you didn’t request this refund, make sure your account is secure by following the steps in this article: Securing a Battle.net Account - Blizzard…”
Drakuloth wrote in Technical Support
Caradena,
That usually occurs if you use a payment method intermediary such as PayU to make an order. This doesn’t necessarily mean that you’re ineligible a refund, it usually means we need to work out the refund with you manually. If you open your case you should be able to reopen it by clicking the “I still need help” option or going to this link.
Copied word for word from the official Diablo II: Resurrected forum. Read the whole thread — and reply — on us.forums.blizzard.com. Get an alert for the next one