Queue lines - what is going on
Hello everyone,
We appreciate the continued reports and feedback regarding the queue system that has been implemented in Diablo II: Resurrected. More information regarding this change can be found in this post:
Login Queue Creation: This past weekend was a series of problems, not the same problem over and over again. Due to a revitalized playerbase, the addition of multiple platforms, and other problems associated with scaling, we may continue to run into small problems. To diagnose and address them swiftly, we need to make sure the “herding”–large numbers of players logging in simultaneously–stops. To address this, we have people working on a login queue, much like you may have experienced in World of Warcraft. This will keep the population at the safe level we have at the time, so we can monitor where the system is straining and address it before it brings the game down completely. Each time we fix a strain, we’ll be able to increase the population caps. This login queue has already been partially implemented on the backend (right now, it looks like a failed authentication in the client) and should be fully deployed in the coming days on PC, with console to follow after.
The best way to provide feedback regarding changes is to do so through the General Discussion forums. You can also find updates in the Pinned Topics.
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