Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Howdy! Once the game timed out the items would have been lost if left out on the ground. Customer Service wouldn’t be able to restore them. Checking this issue deeper we did not have any outstanding known issues with the servers around the time of your post. I would recommend if…
Howdy! You may need to troubleshoot the local cache. I would recommend the following steps: Turn off the console, unplug it from the wall. Power cycle the home network connection while the console is off following the steps Here. Once the network is back online, plug back in the…
Please do not resurrect old threads but feel free to create a new one if you need assistance with a technical-related issue.
Howdy! Generally, if the game crashes with no errors during play or never shows up on launch either may be related to a third-party software conflict or driver crash that takes the game with it as resources the game was using were impacted. First, I recommend disabling all…
Howdy! We have an external article that explains what is going on located Here. Overall this would mean you relinked your account data wasn’t lost it was just changed to a new Battle.net account. If you need additional assistance you will need to contact us via a support ticket.…
Howdy! The official answer is no, our system requirements for Diablo II: Resurrected are only for Windows 10 or higher, plus consoles. No Mac support is offered. Thank you.
Howdy! Diablo II: Resurrected saves data as you play and when you exit the client. If a crash occurred while the game was saving data that may have corrupted your local saved data. Sadly given these are not online characters unless you backed them up, we have no way to restore…
Howdy! I recommend to review our Diablo II: Resurrected Lockups and Crash Errors - Blizzard Support (battle.net) article. If the issue were to continue, please provide the following data: What errors are you seeing? Can you please collect your Msinfo, upload it to a site such as…
Howdy! This issue depends on if your actual internet connection for the entire house or just this PC goes down. If that is the case the source is the router. In most cases, the firmware needs to be updated or if you got the device from your Internet Service Provider you may need…
This is a sign the order is still pending for the game. Some restrictions will be in place until it finalizes. Checking your account now the order appears complete. If you are still seeing restrictions you may wish to restart the Pc and retest the game. Thank you.
Howdy! It sounds like the game is either set too or picking up the wrong audio device as your default. I recommend the following 3 steps: Restart the PC into selective startup following the steps Here. This step will simply tell the PC not to load background programs that…
Howdy! I wanted to make sure you are aware we have forwarded feedback about Warsaw software to our developers to investigate in the past multiple times. This software does impact multiple games we made with random crashing. It is important to note that third-party conflicts…
Howdy! Our EU regional forums can be found Here If you play from the region you should post on that forums. A player made an awesome guide on our new forums work, mainly using trust levels that unlock posting features and what you can post located over on our World of Warcraft…
Howdy! I would remove any Battle.net launcher Arguments such as -txt and -direct that is causing a different crash, we don’t support doing this. As for the main crash on startup what I’m seeing is the client is failing initialize game data due to corruption or missing data.…
Howdy! Both errors are a sign that data is corrupted along the route to our CDN. When dealing with an unstable connection it’s not uncommon to think the internet is fine. I would still recommend to troubleshoot this as an unstable connection such as packet loss with the…
Howdy! If the entire screen is purple this could be a sign of an Overlay conflict running in the background that isn’t playing nice with the game. You may wish to see if disabling startup items following the steps Here, then restart the PC help. If the issue continues, please…
Howdy! The Battle.net Desktop app and our games do not support Linux. That being said we have seen a sharp increase in reports from the Linux community about this and have sent it up for investigation. Thank you for taking the time to report this.
Howdy! The main issue here is that Diablo II: Resurrected does not support any Intel iGPU per our system requirements so unknown issues may come up over time as the iGPU is not supported. That being said some players have reported success overall by updating the graphics drivers…
Howdy! Can you please run a WinMTR to host IP: 137.221.106.88 in the background while playing once you get disconnected post the results back here for review. Thank you.
Howdy! I’m not seeing any trends with connection issues related to PSN network. If the issue is still occurring I would recommend to troubleshoot to see if that helps: Shut down the console, and unplug it from the wall. Power Cycle the home network’s modem and router to refresh…