Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Howdy everyone, Intel graphic drivers are not supported for D2 Resurrected Updating them might help but if the PC is already saying things are up to date there isn’t much more that can be done to get the game running. If you would like to look into a refund we can do so via a…
Howdy Everyone, The best thing to do with this specific error is to put in a ticket with a Game Master. This issue can be caused by a list of things including billing issues. Please put in a Ticket for more assistance and Customer Support will dig into what’s happening.
Answered in this thread: You have not been online in the last 30 days - #4 by Zuvykree Locking this thread, reply in the linked thread.
Howdy! In most cases we have found this issue to be related to the order not being completed yet, for example if you just purchased the game. Double check the order status is completed under your Transaction History. After that this can be multiple issues either the Battle.net…
Hey there NineVoldDmon, With some basics already done to help with the D2R crashing, getting some more information about the system would be best. Could you provide a DxDiag file please? Once you have it, just copy the contents of the text file created and paste it here between…
Answering ViTaLz-11348: “Well at least one moderator read my comment on the issue. A customer service moderator merged a couple of my threads into this one when I po…”
“A customer service moderator merged a couple of my threads into this one when I posted to other areas. ” Yea, that was me. There were several topics about this, so I combined them all into one (please ignore the funky timestamps and out of order replies!). This allows us to…
Good morning and thanks for these reports! The team did find some accounts that were locked into games and have attempted to clear them out this morning. Please try again, and report back if you still get the error message.
Howdy Heartstock, This sounds like the app is either corrupt or it’s picking up the onboard graphics card. I would look into updating the onboard card (Most likely intel) and reinstalling the app fully. Sometimes the app files corrupt so badly the only fix is to reinstall the…
There is no Act VI. There, I just ended your speculation.
Hey there Eternity, That’s hard to hear that your offline character is no longer there after losing electricity. This sounds like a corrupted file occurred due to the loss of power. Blizzard has no way to fix damaged files and since they’re saved locally on the player’s system,…
Hey there DarkMenace, It sounds very frustrating that Diablo 2: Resurrected is refusing to reinstall on that second drive. It seems to be stopping after getting partially downloaded which may be due to permissions, damaged files, interfering programs, or a connection problem.…
KMFoerster - The Winmtr test is a Windows only program. It can’t be ran on a Switch so checking the connection with it isn’t possible. We are also a bit limited in what can be done with the Switch and troubleshooting. This page covers the basics. You may also want to try an…
Hey there Dragynslayer and KMFoerstar, There are some connection issues we’re tracking, yet from what I see they don’t seem to relate to the situation here. Packetloss can definitely explain the disconnections happening, yet more information would be needed to see if there’s be…
The above character changes have been implemented. To access some of the changes to characters we have adjusted, please delete the Bowazon character and the MartialArts character from your character list. Log out and log back in. You will be given a new Bowazon named…
Hi all - Just an update on this PTR. We have seen the comments about how gear may not match exact builds. The team is basing these off of just gear from some setups that aren’t specific to this meta and more from a QA environment. As this PTR isn’t fully focused in on testing…