Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering FajnyGoblin-24746: “hello i have problem i cant play. Error NVSDK_NGX_D3D12_Init failed, error code: -1160773631 Someone can help me ??”
Hey everybody, The reason the last thread was closed is that this is a generic error message that can happen for basically any crash reason. We were doing research on it, discovered this, and closed the thread to prevent dozens of players trying to get help all at once since the…
Hello everyone, We’ve paused the process of restarting servers to implement the character lock fix to investigate and monitor why those affected players cannot create games. We intend to resume this process later but don’t have a specific ETA right now. We’re aware that some…
Hello everyone, We’ve paused the process of restarting servers to implement the character lock fix to investigate and monitor why those affected players cannot create games. We intend to resume this process later but don’t have a specific ETA right now. We’re aware that some…
“It’s been a while, but I have two copies of the files, 1 of them should be clean the other might be from a D2 mod. It’s been a few years so hard to say. ” Hey again, It’s possible the mod corrupted the files. I’m afraid there is no way to undo corruption once its happened. If…
Hey everybody, Just wanted to make sure everybody knew how character deletions work, and where to provide feedback on the character delete system. Once you delete a character on your list, the server purges it and there’s nothing that we could even restore. I can understand the…
Answering Drakuloth: “Hey again all. Thanks again for the patience and information while we’ve worked on all this. We’ve done some fixes to prevent some of these …”
Update regarding the server maintenance and stuck characters: We expect this maintenance to fix some stuck characters and probably create a few other stuck characters due to players who were in game when the maintenance started. We’re still running the stuck system periodically…
Hello everyone, We’re currently investigating an issue that’s preventing players from creating games across all platforms. We’ll update here once we have news on this development. If you encounter bugs, please continue to report them in the Bug Report forum . And if you…
Good question about the missing characters. This is a display issue being caused by the connection problem. Your characters should still exist once we get things fixed. Sorry again for the unexpected downtime. Note that with any unexpected offline issue there may be some…
Hello everyone, At 10:30 AM (PDT) we will begin server maintenance (across all platforms) that will last approximately 2-3 hours. This will only impact half of the servers affected, as we’re restarting the servers to deploy a fix for the character lock issue. As we approach the…
Hey again all. Thanks again for the patience and information while we’ve worked on all this. We’ve done some fixes to prevent some of these characters getting stuck online in the first place and the devs are monitoring the thread here to look for opportunities to improve the…
Morning again everybody, Work continues on this. Nothing major to share other than answers to some questions and comments that have been popping up recently. Some people in the thread have asked if people are in office on weekend are working on this. We do have QA trying to prep…
Hello all, I looked over these issues throughout the thread and did some more digging into this error message. It basically looks like this is just a generic error message so the error message itself isn’t very helpful. There’s nothing really linking all of these errors in this…
Answering Folke-1575: “Same problem here. Pre-purchased game, downloaded today and tried playing now for the first time. I got the first cinematic, then got to the…”
Hey there Folke, Other than the things I mentioned previously, make sure you start the game using the Battle.net application. It should log you in. If you’re trying to make an offline character, try making an online character first. Once you reach the Character Select screen,…
Hey there EvilHakik, This is a bug and it’s on our radar. You should be able to fix the problem by restarting the game client. No ETA on a fix for this but the devs are on it.
Hey again everybody, Using some of the info in this thread and some other threads, the devs found a few things they’re working on. The unlock waves are still going through stuck characters in the mean time, but they’re working on an update to help with some of the things that…
Answering Hellish-6583: “I have the same error code, but I don’t have anything Asus, or Alienware. This is my DxDiag https://pastebin.com/XDKHCh20 I originally did h…”
Hey there Hellish, Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release_svc.180808-1748) Your Windows is more than 4 years out of date and it’s having problems updating itself. You should try to update to the latest version manually. If it doesn’t work,…
Hey again everyone, Looked over these MSinfos. You aren’t all having one specific error, but a couple of different root causes. The most common reasons I’m seeing for players having this problem in this thread are one of the two following problems. The first is that some of you…
Answering Reaper-22913: “Hey, thanks for the reply. I tried uninstalling using the program you linked and tried not just the driver you linked to (which I assume is …”
Hey again, Thanks for following up. Lets go ahead and submit a ticket with an MSinfo attached. This will help us further investigate the issue and work with you more directly. Thanks again for following up. We look forward to hearing from you!
Hey there, I moved this post to its own thread since the other one was about something a little different. Here’s what I found in the DxDiag (thank you for posting it btw, these are mega helpful for support staff): “P1: 1a8 ” Looks like the video is timing out on a…
2 posts were split to a new topic: Blackdeath - crashing after loading a character