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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there Duggernaut, What have you tried to troubleshoot this so far? Have you been able to get into any games successfully yet? Do you get any error messages? It’ll also help me figure this out if you’ll generate a text copy of your DxDiag using these instructions. Once you…
Answering Reaper-22913: “At least I’m not totally alone. What pc specs you got?”
Heya Reaper, The AVX issue results in the game not launching at all. Your issue would be more likely related to a program conflict. Several of these issues we’ve seen have been related to program conflicts and the like, especially sound programs with overlays and the like. What…
Hey all, It doesn’t look like there’s much in common between these yet, so please continue following the steps here. That said, the data may be getting messed up because of an unrelated issue. Please keep in mind that if you are getting a black screen due to one of your…
Hey again everyone, Thanks again for your patience while we’ve investigated this issue. The unlocks are still happening, but at this time we do not need any more reports of the problem. You’re welcome to post here if you’d like, but keep in mind that we are not manually…
Hey again everybody. Work on this issue is still ongoing. Nothing further to share at the moment other than our continued appreciation of your patience and understanding while we investigate the problem.
Hey again all, wanted to make sure you’ve seen this update from Community Manager Hooley. This is the latest information we have on this issue. They’re working on unlocking/unsticking characters now, but please be advised it may take a few hours to get through the backlog of…
Thanks for the share Timberwolf - I too will share the link below to help with visibility. As of this post, we won’t be needing any more log files. Big thanks to everyone who chimed in to share! “Hello everyone, We’ve been working on players’ reports of offline characters…
Hello everyone, As we continue to monitor Diablo II: Resurrected launch, we would like to share our team’s primary focuses through Day 2 of our journey. Some players have reported offline characters disappearing or losing progress, and we believe we have identified the issue. To…
Hey all, This thread was for an issue that was happening yesterday. We did have another connection drop today for unrelated reasons but that should also be resolved. Note that if you’re having other issues like characters being stuck online, we have a different thread for that…
Heya folks, Thanks for following up with us. Please be sure to send a DxDiag like the ones Varkman and Cerberus provided. Note, add three ~ marks above the post to get it formatted in such a way it works better with the forums. It should look something like this: ~~~ DXDIAG GOES…
Answering Evo01-2110: “Exactly the same problem here, but the strange thing is, i dont have a nvidia gpu [Render/4] [ :0]: NVSDK_NGX_D3D12_Init failed, error code:…”
“[Render/4] [<>:0]: NVSDK_NGX_D3D12_Init failed, error code: -1160773631 ” Hey there, I’ve been seeing this error caused by “Nahimic” software. This software is rebranded as several different programs. These are: MSI Nahimic Alienware Surround Sound Asus Sonic Studio The above…
Hey there everybody. With an issue like this we can’t typically work on everybody’s problem at the same time because a lot of you are going to be having completely different issues. Some may be bugs, others may be conflicts with software, etc. Before we talk troubleshooting and…
Hey there Kick, The CPU is well above the minimum requirements. However the GPU is a tad below the min specs. Here is a comparison to show the two. I hope the info helps. Cheers!
Hey there everybody, Diablo II: Resurrected only uses DirectX 12 so there’s no way to force it into DirectX 11. The fact that uninstalling graphics card drivers works is interesting and unexpected. Has anybody tried installing an earlier driver for their Nvidia cards to see if…
Hey everybody, Just wanted to make sure you all know that we’re aware that some characters are getting stuck online for extended periods of time. I’ve merged a lot of you into this specific thread so that we can keep you all posted at once. So that we can accurately track this…
Answering SolFire-1495: “I’m curious - will someone from the company be reaching out to Sophos to have this included in the updates? I would guess you guys would hav…”
SolFire, In general, no. We don’t have a business relationship with these companies in most cases. Users of their products are the stakeholders since they actively use the security software and in most cases pay for it. They’re more likely to pay attention to the people who pay…
Hey again all, Sorry for the delay in updates. I left the office for the night a bit after my last post and we didn’t have anything meaningful to share. Keep in mind that just because we aren’t posting doesn’t mean that there is nobody on the case - it just means that there’s…
We’d like to look into this further! To dig into this more we wanted to ask if you can help us look into a player log. To do so, please follow the instructions below: Open D2R Launcher Click the gear > Show in Explorer> Click through your D2R Folder Copy and paste Blz-log txt…
Hey there Hayden, Unfortunately that would mean that your PC does not meet the requirements for the game. Intel GPUs aren’t supported currently. We don’t know if this will change in the future, but haven’t heard any plans regarding it at this time. As such, it’s safest to assume…
Answering Drakuloth: “As mentioned by other posters, the team’s identified the problem and is working on a patch for it at the moment. We don’t have an exact ETA …”
Hey there everybody, Up front, we don’t have an ETA yet. I’m Just checking in since it seems like there’s some unproductive arguments going on between people on this board. As somebody whose first Blizzard game was Diablo 2, I entirely understand that a lot of us were extremely…