Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there JohnGalt, The inability to join or create offline games is usually due to a damaged file. The missing character is also telling of a problem. Offline characters are saved locally, meaning on your specific system. There is no backup so if it is damaged, there would be…
Hey there Tuthenhamon, I looked into that error and see it’s crashing with graphics. You are using Intel HD4400 graphics which are below the minimum requirements. I’m afraid there is nothing that we can directly help out with here. While the game may run, it is not guaranteed…
Hey Aventuier, Thanks for the report! This is the Diablo 2: Resurrected forums with Diablo 2(2000) having it’s own forums. I did poke some people to get some eyes on what’s happening and will be posting any updates on the situation here.
Hey there Rhaidor, Black screens without a crash or with the “not responding” may be due to a driver problem or interfering program. A couple general ideas to troubleshoot this that weren’t already listed would be: I would assume the graphics driver is as up-to-date as possible.…
Hey there, A lot of times that error happens if the incorrect account is logged in. I checked the one you posted this message with and see Diablo 2: Resurrected is not there. You can see your purchase history here. I did some more digging and found another account that I believe…
Hey all. Just wanted to jump in after checking for updates. They are working on a fix for the website being down. I’m not seeing a specific ETA however as it looks to be more complicated than a simple “turn off and back on again” fix. Will update this thread if I hear anything…
Not sure what’s going on with that. I have poked a few places to take a look. Thanks for the reports everyone!
Hey everyone. I asked to get some eyes for what’s going on. No ETA or any other news. We appreciate all the reports.
Hey everyone, Having Diablo 2: Resurrected crash without an error can be quite tricky to troubleshoot. I did some checking on my end for a couple of the reports here and also found no crash reports being sent in. Typically crashes would be due to interfering programs, drivers,…
Hey there Benesun, Could you provide that DxDiag file please? If not sure how to do so, just copy the contents of the text file created and paste it here between two ~~~ like so: DxDiag Here If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456…
Hey there Sodmg, Could you provide a DxDiag file please? The info it has can help with solving potential graphical issues like the one described. Once you have it, just copy the contents of the text file created and paste it here between two ~~~ like so: DxDiag Here If you have…
Hey all, I checked into this and see a known issue is going on with the capital letters. The developers are working on a fix already. Thanks for the reports here. We will post here if we have any updates.
Hey there JHardy, I’d like to see if any errors or other clues show in a Dxdiag. Could you generate one and post it here? Once you have it, just copy the contents of the text file created and paste it here between two ~~~ like so: DxDiag Here If you have issues pasting here, use…
Hey there Ragros, In cases like you describe, we often see the incorrect email was being used. It is required to use the same email as was used when claiming or purchasing the game. If you’re not sure what email that may be, please create a ticket so we can better assist. In…
Hey there DocSalvage and Poodz, I checked on our side if this was similar to the original poster and see no issues with the orders. The causes of this between players can be different so I’m going to cover a few ideas that cover most of them. First check if parental controls are…
Hey there Dksnake, That does sound odd that the game is running poorly with no changes made. There’s a few reasons that may be happening and I’d be shooting in the dark with guesses. Could you provide a DxDiag file please? Once you have it, just copy the contents of the text…
Hey there Palaham, I looked into this as there are a few reasons it can occur. Checking the account, I found a refund for Diablo 2: Resurrected was done a few months ago. Since the account does not have the game any longer, that error will occur. You’ll want to repurchase the…
Hey there NineVoldDmon, With some basics already done to help with the D2R crashing, getting some more information about the system would be best. Could you provide a DxDiag file please? Once you have it, just copy the contents of the text file created and paste it here between…
Hey there Eternity, That’s hard to hear that your offline character is no longer there after losing electricity. This sounds like a corrupted file occurred due to the loss of power. Blizzard has no way to fix damaged files and since they’re saved locally on the player’s system,…