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D2R.ORG
Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Howdy SireBored, Since these characters are offline, there is no record of them on our side unfortunately. If the game isn’t loading the characters, this often indicates that the offline character files are missing or corrupted. This is beyond our ability to fix but you may be…
Howdy, Without system files, it’s difficult to determine the root cause. To help narrow down the problem though, let’s try disabling all other programs temporarily. If this persists, let’s get a DxDiag system file so we can take a closer look: Press Windows Key + R. Type DxDiag…
Howdy HiGGSY8, Unfortunately there is no way to restore these hardcore characters. This is explained on our support article here. The most we can do is provide some technical troubleshooting that may help you avoid similar problems in the future. If you would like go through…
Howdy Savage, This sounds like a permission issue. I would suggest restarting the Blizzard app as Admin. Security software could also be blocking the changes, so you may need to add the D2R and Blizzard app folders as exceptions.
Howdy rcook1985, Are these offline characters? If so, the game may not be able to save them correctly for some reason. Make sure to launch the Blizzard app and D2R as Admin.
Howdy y’all, If the computer is shutting down or restarting, this often indicates a deeper hardware problem that is outside our ability to troubleshoot. You can read about this here.
Answering Ares734-1172: “Well my game is now just crashing in the character selection screen. I tried a fresh driver install and set all my settings to low despite u…”
Howdy Ares734, In this case, let’s get a DxDiag so we can gather some more information: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Paste the DXdiag into the post, select and…
