Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey everybody, We haven’t forgotten about this issue, and it’s been forwarded to people for some more investigation. Currently there’s another major issue taking priority over this, but thanks to all the info provided in the thread so far it’s on our radar. We’ll let you know…
Hey all, heads up for some troubleshooting that we are working on right now for this problem. This should be displaying on your breaking news now, but we recommend that you go offline for a bit while we work on the game creation problem. "In an effort to address game creation…
Answering Zyron-1698: “Did all three nodda, “this game is not available to play yet”. Thanks for your hard work figuring this out, I will give up for now.”
Hey there Zyron/anybody else still having this issue. The options above seem to fix this for the vast majority of players who are having issues. If you’re still having problems with this after following the steps, you can reach out to our support team so we can find more options…
Answering Turtlezorg-1445: “Hey Drakuloth, I just created a brand new local user account and still the same issue. This new user account has the default location of the…”
It’s definitely possible that you’re having the same issue as everybody else, but this information was similar to reports we’ve had with other games in the past so seemed somewhat unique. Can you email your logs to the following place for me? Edited - this previously requested…
Turtlezorg, Moved you to your own thread to keep the other one more linear while we look into your situation. That’s an interesting crash. Do you have onedrive active for your documents folder? (It’s enabled by default on windows 10.) If so, what happens when you revert your…
Answering Drakuloth: “A post was split to a new topic: Turtlezorg - Settings Crash”
Hey all, Thanks for the info so far. Keep the posts of files coming. We’re going to check them for commonalities. Keep in mind that numerous players are able to get online without issues, so if you haven’t yet, try the steps in my first post. If you have however, just get us a…
Hey there all, If you’re getting a black screen crash after launch, note that this is usually due to not meeting system requirements. If you don’t meet the system requirements, you can request a refund here. If you do meet the system requirements, I’d recommend trying the…
Hey everybody, We’re aware that there’s an issue with some players creating games right now. The server/network people are looking into it now. We appreciate your reports. Please stay tuned at this thread and at Blizzard CS’ twitter account for updates. Sorry this is keeping you…
Answering Drakuloth: “Hey there folks, We can’t handle all of the various issues y’all are having in one thread, but let’s see if we can try to get this handled f…”
Edited: Previously this requested information that we no longer need to investigate this issue. Thanks for the help!
Hey all! I’m working on a couple threads for issues some players are having and trying to create separate threads for them. If your game is not launching after successfully clicking the Play button, this is the incorrect thread. Go to the following thread instead. “Hey there…
Hey there folks, We can’t handle all of the various issues y’all are having in one thread, but let’s see if we can try to get this handled for some of you. If you can’t click the Play button because it is grayed out, this is the incorrect thread. Go to the following thread…