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D2R.ORG
Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Howdy Everyone! Thank you for all the information, we are looking into this issue. If we need any additional information or have any updates we will post them here. The closed threads have been merged into this one for tracking, and so we can get information out to everyone at…
Howdy Everyone, First of all, sorry for not replying to all similar posts/reports but those connection/loading issues have been escalated, it’s under investigation.
Answering Baumsi-2599: “Which gpu do you have?”
Howdy LightPrince Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that…
Howdy AspADrone, For PTR issues it’s best to post on the PTR forums, this puts everything into one area so the development team can better see what’s happening to the game update. PTR Bug Forum PTR Feedback Forum
Answering Revolana-1705: “Well, this morning (EU) my characters were back and now after an hour - again all blocked! Revolana#1705 PC Softcore EU”
Hey everyone! This error should now be cleaned up and characters available to play again! If you run into this again please start a new thread.
Howdy Everyone, Thank you all for the reports, we are aware of the issue and the Development team is working on the issue. We will provide any updates here as we receive them.
Howdy Stigmatress, This can be caused by a few things, let’s get a Dxdiag so we can get a better look at the computer and figure out what’s happening. DXDIAG (Please put it in code blocks to make it easier to read. To do that past the report in a chat box. Then right click…
Howdy everyone, Intel graphic drivers are not supported for D2 Resurrected Updating them might help but if the PC is already saying things are up to date there isn’t much more that can be done to get the game running. If you would like to look into a refund we can do so via a…
Howdy Everyone, The best thing to do with this specific error is to put in a ticket with a Game Master. This issue can be caused by a list of things including billing issues. Please put in a Ticket for more assistance and Customer Support will dig into what’s happening.
Howdy Heartstock, This sounds like the app is either corrupt or it’s picking up the onboard graphics card. I would look into updating the onboard card (Most likely intel) and reinstalling the app fully. Sometimes the app files corrupt so badly the only fix is to reinstall the…
Answering DirePants-1324761: “I linked it but now I cant see my character on xbox or computer D:”
Hey DirePants! That shouldn’t happen but it’s most likely an account issue, give it a few minutes and check again just to be safe. From here, if the character doesn’t come back, I would put in a ticket so we can really see what’s happening. Make sure to provide the tag for your…
Answering DirePants-1324761: “it worked!!! thank you so much!! also I have to bother for one more thing. I have a battle acct on my xbox one & I do not see my character o…”
Hey DirePants! I’m glad to hear that worked! For Cross progression make sure the character you are wanting to play on XBOX is an online character, offline characters do no transfer over to the console edition of the game. If the character is an online version then that means…
Hey DirePants, Thank you so much for getting me that file. Digging into it I found that the computer is currently using an Intel(R) UHD Graphics card, which is below the minimum requirements for the game. Minimum Requirements Updating drivers might help out here Driver Assistant…
Howdy Direpants, This can be caused by a few different things but I’m not seeing anything specific in the crash report. Could you provide a DxDiag file ? Copy and paste the text file created and paste it between two ~~~ like so: ~~~ DxDiag Here ~~~ If you have issues pasting…
Answering huertgenwald-2672: “In The BNET launcher switch to the game DII :Resurrected. There you shold see a BIG INSTALL button.”
Hey Screensage! Just in case you’re still having issues here is the link to the Battle.net App Just download and install to get D2 Resurrected.
