Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
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Hello amazonfc, Diablo II: Resurrected does not support integrated graphics, which it looks like you’re using based on the crash log. It shows Intel(R) UHD Graphics which is unsupported and doesn’t meet the minimum system requirements. Diablo II: Resurrected System Requirements…
Make sure the date, time, and timezone for the Switch are set correctly. If these are incorrect it may prevent you from connecting to the server. If that is all set properly, try connecting the switch to a different wi-fi network (such as a mobile data hotspot or public wi-fi)…
Answering Vzor-11551: “Cãozão: ed connection. I’ve tried to repair, my drivers are all att, I have the recommended hardware settings, my I’ve been having the same …”
Interrupted connection errors are often caused by packet loss, which means the connection is unstable between the client and server. It may be caused by wi-fi problems or internet issues along the route towards the server. Pingplotter or WinMTR can be used to look at the…
Hey SSG, If you haven’t already, try the steps mentioned in this article: Diablo II: Resurrected Doesn’t Launch In most cases the game not launching after hitting Play either means the system hardware doesn’t meet the requirements, or it means there’s some security software…
Hey Bojmir, This error means the graphics failed to initialize. Your HP laptop has Intel HD Graphics 5500 (not supported for D2R) and an Nvidia Geforce 820M card (drivers outdated from 2018) You should try updating the Intel and Nvidia drivers to the latest versions to see if…
Hey there, This sounds like a resolution issue. Go to C:\Users\username\Saved Games\Diablo II Resurrected Then delete the Settings.json file and launch the game again so it will be recreated. If that doesn’t fix it try defaulting your AMD or Nvidia driver settings: Resetting…
Hey there, If you’re experiencing performance issues after the latest patch please make sure that your graphics drivers are up to date. You can also try deleting the Settings.json file inside of the folder: C:\Users\(name)\Saved Games\Diablo II Resurrected\Settings.json After…
Hey Pretender, Looking at the crash logs it’s showing the crash is due to igd12umd64.dll which is an Intel graphics driver file. It looks like you’re trying to run the game on a laptop with Intel integrated graphics and this unfortunately is not supported for Diablo II…
Hey Wolfetime, One thing that you have to keep in mind when you’re talking about download speed is the difference between MB/s and Mb/s. Notice the big B versus the little b. The big B stands for Bytes while the little b stands for bits. There’s 8 bits in every byte, so that…
Hey there, Diablo IV has its own forums here (this forum is for Diablo II Resurrected) A quick glance at the crash shows it’s crashing due to trying to run on Intel graphics which are not supported for Diablo IV.
Hey Alraune, Unfortunately there’s no way to change the DirectX version for Diablo II: Resurrected. Make sure Windows is updated as well as your graphics drivers, then you’ll have to adjust the settings to get better performance.
Hey there, It looks like there was a problem with your purchase. Please submit a ticket so Customer Support can assist. This can not be resolved over the forums.
Hey there, Other than a technical issue with your PC or connection, this error can also show up if your Battle.net account does not have the license for Diablo II: Resurrected (meaning you have not purchased the game). I looked at the account you’re posting from but it does not…
Hey there, The workflow for connecting your console account to Battle.net should have given you the website address for where to enter the code. Hopefully you were able to find it. You can manage your console connections to Battle.net on this page: h…
Hey there, PC crashes requiring hard restarts can often mean there’s some kind of instability within the operating system or with the hardware. I recommend checking out the information in these articles for troubleshooting: Blizzard Support Diablo II: Resurrected Lockups and…
“BDA5AC2E-D3B6-469D-829E-1773B2FD0679 ” Looking at the crash logs via the code you provided I can see that your PC is using Intel UHD Graphics 620. Unfortunately Intel integrated graphics fall below the minimum system requirements for Diablo II Resurrected. This would be the…
Hey there, Do you have Geforce Experience optimizing the game settings by chance? Maybe there is some external program like that which is overriding the in-game settings. The game reads/writes the graphics settings to Settings.json in this location: C:\Users(your username)\Saved…
Hey there Slayer, The IP addresses listed in the support article are just generic hosts that are in the same data center that the game servers would be located in. So they aren’t the actual hosts that your game is connecting to. The IP addresses the client connects to can change…
Hey there, You can’t always trust where an IP address shows up as registered to, because those are set based on where the IP was registered and not where it’s physically located. That particular hop may be registered in Netherlands but it is physically located in Los Angeles.…