Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
We will be performing scheduled maintenance beginning 2026-02-11T16:00:00Z and we expect the service to be available again approximately 2026-02-11T22:00:00Z. During this time the game will be unavailable for play.
Answering ViTaLz-11348: “Well at least one moderator read my comment on the issue. A customer service moderator merged a couple of my threads into this one when I po…”
“A customer service moderator merged a couple of my threads into this one when I posted to other areas. ” Yea, that was me. There were several topics about this, so I combined them all into one (please ignore the funky timestamps and out of order replies!). This allows us to…
Good morning and thanks for these reports! The team did find some accounts that were locked into games and have attempted to clear them out this morning. Please try again, and report back if you still get the error message.
Answering anko90-1290: “Blizzard, this is NOT only EU. I’m an Australia based played and having the same issue. So are all of my Australian based friends…”
“I’m an Australia based played and having the same issue. ” Have you tried the uninstall/reinstall that others have noted in this thread? We added some clarification - “Australia also uses EU builds. Sorry for not clarifying there.”
As an update: “RE: PS5 versions - The team has nailed down this is specific to EU users. They have rolled back the patch so users may be prompted for an update. A new one is being expedited so we should see a fix to this in the next day.” So you may be prompted to update your…
It’s sounding like they believe they’ve identified the set of users affected by this and they’re testing some fixes to get that resolved. I’ll be back once I hear something new that I can share.
I’ve combined a few different topics into this one to try and keep the discussion consolidated. That’s going to make the timestamps on various posts look a little strange, sorry! Just trying to make sure folks who are affected know this is being worked on.
Thanks for all the reports folks. This is currently under investigation. I’ll try to provide updates here as I receive them but I don’t know how frequent those will be. Sorry for the trouble while this is being reviewed.
Hey folks, To provide some clarification here: In order for you to have been able to create online characters in Diablo 2: Resurrected, your console account must have already been connected to a Blizzard account. If you weren’t already connected, you wouldn’t be able to sign in…