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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there JHardy, I’d like to see if any errors or other clues show in a Dxdiag. Could you generate one and post it here? Once you have it, just copy the contents of the text file created and paste it here between two ~~~ like so: DxDiag Here If you have issues pasting here, use…
Hey there Ragros, In cases like you describe, we often see the incorrect email was being used. It is required to use the same email as was used when claiming or purchasing the game. If you’re not sure what email that may be, please create a ticket so we can better assist. In…
Hey there DocSalvage and Poodz, I checked on our side if this was similar to the original poster and see no issues with the orders. The causes of this between players can be different so I’m going to cover a few ideas that cover most of them. First check if parental controls are…
Hey there KountryKat, Integrated GPUs like the Vega 6 or intel integrated GPUs are not directly support for Diablo II Resurrected. They may work but you may be limited to using the old graphics (You can toggle this in game to test) Troubleshooting on these devices is pretty…
Answering Baumsi-2599: “Which gpu do you have?”
Howdy LightPrince Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that…
Howdy AspADrone, For PTR issues it’s best to post on the PTR forums, this puts everything into one area so the development team can better see what’s happening to the game update. PTR Bug Forum PTR Feedback Forum
If issues continue make sure to post in the main thread Here.
Howdy! I’m not seeing any trends in reports of connection issues after recent windows updates. I would recommend trying to troubleshoot this as a standard connection issue: Shut down the PC. Power Cycle the home network’s modem and router to refresh the connection to all devices…
Howdy! We have a main tracking this on this issue located Here. Make sure to post on that thread. Thank you.
PTR is Ending Soon == PTR 2.4 Ladder testing will conclude on 3/9 Tomorrow 10:00 AM PT. This will lead into the PTR shut down shortly after. We would take this time to give a big thanks for all those testing, reporting, and sharing feedback throughout the PTR’s. So much of what…
Hey there Dksnake, That does sound odd that the game is running poorly with no changes made. There’s a few reasons that may be happening and I’d be shooting in the dark with guesses. Could you provide a DxDiag file please? Once you have it, just copy the contents of the text…
Hey there Palaham, I looked into this as there are a few reasons it can occur. Checking the account, I found a refund for Diablo 2: Resurrected was done a few months ago. Since the account does not have the game any longer, that error will occur. You’ll want to repurchase the…
Answering Revolana-1705: “Well, this morning (EU) my characters were back and now after an hour - again all blocked! Revolana#1705 PC Softcore EU”
Hey everyone! This error should now be cleaned up and characters available to play again! If you run into this again please start a new thread.
Howdy Everyone, Thank you all for the reports, we are aware of the issue and the Development team is working on the issue. We will provide any updates here as we receive them.
Hey Reaper, Looking over the crash logs submitted from you, this appears to be an issue with running out of memory (either RAM or VRAM). There could be another program or an overlay that is conflicting and causing the crash, or perhaps other software that is running and using up…
Howdy! Is this for the main game or PTR? I do not see any outstanding known issues with the main game having issues but a new post on the Bug Report forums about possible PTR characters missing or impacting offline main game saves Here. I would recommend to add to that report.…
We will have full notes today.
Howdy Stigmatress, This can be caused by a few things, let’s get a Dxdiag so we can get a better look at the computer and figure out what’s happening. DXDIAG (Please put it in code blocks to make it easier to read. To do that past the report in a chat box. Then right click…
Hi there Bloodknight, As it stands, integrated chips like Intel are not officially supported for Diablo 2 Resurrected. It is something that has been talked about for a bit , but as it stands it is not something we have listed as supported yet. I know this is not what you were…
