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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
I need to correct this, on the first two situations. The third one is correct as our queue is larger than normal right now so it’s taking us longer to reply. When a refund is processed, you lose access to the license, but the account data remains. As long as you repurchase the…
Hey Golfire, As mentioned in the other thread, this type of problem can be caused by a number of issues. I agree that your problem is not related to packet loss, but the only way to figure out what the problem is would be to troubleshoot it with you. Firewalls, security…
Hey again everyone. Apologies for lack of replies the last few days, I’ve been on weekend. I’m going to quote myself from the other thread on this. Since Endeavor’s issue appears to be fixed and this thread is being taken over by other players’ issues, here’s the information we…
Answering Drakuloth: “Hey all! I’m working on a couple threads for issues some players are having and trying to create separate threads for them. If your game is …”
Reposting the info here/locking thread. We can’t help everybody with this problem from a single thread so if you’re having this problem check out this information and if it fails contact us so we can help you individually. “If you are unable to click the Play button, that…
Answering Drakuloth: “Hey everybody, Just wanted to make sure everybody knew how character deletions work, and where to provide feedback on the character delete s…”
Reposting this/locking thread. While everybody’s feedback is entirely understandable, this isn’t the right place for it and we don’t forward this type of feedback since this forum is focused on tech issues. “Hey everybody, Just wanted to make sure everybody knew how character…
Answering Drakuloth: “Hey all, IAmCam has a ticket in for this, and your reports are all going to be different connection issues. If you need help with frequent d…”
Hey again everyone, My post keeps getting buried under more posts unrelated to the OP’s, but in general, we do not have large volumes of players reporting this. There certainly are a lot of players here, but comparative to the vast majority of players who are connecting without…
Answering Drakuloth: “Hey there Folke, Other than the things I mentioned previously, make sure you start the game using the Battle.net application. It should log …”
Hey again everyone. Locking this thread to make sure this is the most recent post here in case anyone else needs to find this in the future as it appears to be getting buried under new reports which aren’t related to the first problem I commented on. As previously mentioned, the…
Hey folks, To provide some clarification here: In order for you to have been able to create online characters in Diablo 2: Resurrected, your console account must have already been connected to a Blizzard account. If you weren’t already connected, you wouldn’t be able to sign in…
Answering MordorOrc-11116: “https://pastebin.com/gmSzr2c2 Thank you for response, sound is definitely not muted, sound works on everything else on my computer, only doe…”
Description: Speakers (Nahimic mirroring device) It looks like you may have MSI Nahimic software installed? We’ve seen some conflicts with this in the past and I wonder if your sound output is being redirected to a different playback device rather than your default speakers. Do…
Hey all, Check out the info in my reply here: “Hey there, In your Battle.net account privacy settings, make sure that text chat is enabled. Also, in-game in Options → Gameplay ensure that you have the “Allow Online Chat” box ticked on.”
Hey there, In your Battle.net account privacy settings, make sure that text chat is enabled. Also, in-game in Options → Gameplay ensure that you have the “Allow Online Chat” box ticked on.
Hey Rotzalot, Do you mean that the “Create New” button doesn’t show up at the bottom right of the screen when you’re at the main screen in-game? If that’s the case, does going into the Options and changing to Windowed mode or changing the resolution get the button to show up?
Hey MordorOrc, Double check the Windows volume mixer to make sure the game isn’t muted for some reason? When you have the game up hit alt-tab and then right-click on the sound icon at the bottom right and select Open Volume Mixer. Make sure the game is turned up and not muted.…
Hey all, If the PC is restarting or shutting down when trying to run the game in 4k resolution that sounds more like potentially a hardware or power issue within that specific system. The game client cannot force the PC to shut down, so problems like these usually tend to be due…
Hello everyone - We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further developments from this past weekend. The team believes they have a potential fix, but this goes beyond just AVX specifically. The fix could…
Answering Maroliver-1682: “Nicole: Not everyone is experiencing the same issue. Not everyone who posts will also describe their issues the same way. What one person co…”
Maroliver, No, Nicole isn’t being condescending. That “Lady” as you condescendingly put it has been trying to help you resolve your crashes this whole thread. These threads are for customer support and the community to assist players who are having technical issues, not for…
Hey all, Reposting this here for visibility. If you’d like to pursue a refund to wait until the fix to repurchase, it can be done at this link. “Hello everyone - We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further…
Answering Maroliver-1682: “Thank you for the condescending response that was super helpful.”
Maroliver, While there are some bugs being investigated, not all crashes are bugs, which is why Nicole was trying to get access to your system files. If you’re unwilling to provide the requested information there really isn’t much that can be done here. If you have feedback or…
Answering Endeavor-1815: “seems as though something was fixed on your end because several of us can play now but cannot host games. hmmmmm?”
The only thing we fixed recently was players getting stuck online. Seems like correlation =/= causation here. Keep in mind if it is an ISP issue it can come and go based on whether or not internet maintenance was done in your area or the time of day. Again, if the issue comes…
Hey everybody, We just did an unlock wave for the people who were stuck online from yesterday. Anybody else still having issues where they’re stuck online for more than an hour? If so, post the same information requested above and we’ll look into it. “All you need to do is let…
