Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering Nitle-1844: “Hey Drakuloth, Thanks for the updates you’ve provided so far. Will you be notifying the edge cases individually when their character has bee…”
Nitle, We likely won’t be unlocking these individually since any that get stuck longer than an hour would have a bug related to it. I’d keep an eye out for more updates on this thread, but if you’ve been stuck offline for longer than an hour or two at this point, just check back…
Answering michelangelo-1503: “So, when will this unstuck fix kick in? Did it already? Will it in 9 minutes? My character is still stuck since 24hrs, since your maintenanc…”
“So, when will this unstuck fix kick in? Did it already? ” It’s already live on the server side. We see some edge cases in this thread that we’re looking into, including yours. Thanks for the report. For anybody else who got stuck recently, please check back every 15 minutes and…
Answering Endeavor-1815: “so you’re saying ONLY DIABLO 2 RESURRECTED requires me to get a new modem? No other game on my PC or any system requires it, but THIS ONE re…”
Endeavor, I’ve given you the best information I can with the information you provided. If you have feedback you can submit that at #general-discussion but this isn’t unique behavior among our games when packet loss like this exists. Not all of them will exhibit this behavior but…
More updates, all. We’ve pushed additional fixes and stuck characters should be mostly clearing up and many of the things that were causing these originally should be fixed. This fix is now live on the servers. There’s probably more work to do still, so if you’ve got a character…
Answering magnafides-1350: “With all due respect Drakuloth, that WinMTR capture doesn’t tell us anything. First of all, it’s almost certainly not even to the right IP (…”
While I appreciate you’re trying to be helpful, I need to correct this misconception here to make sure we’re all looking at the same thing. The 100% there is indeed not a problem, it’s just DDoS mitigation. The problem I’m referring to is the one right after the router for this…
Answering xewp-6973: “Drakuloth: I see you have some console arguments on your game .exe - can you first try disabling those and see if it improves? Thanks for yo…”
Xewp, I’ve actually reviewed a few more of these and I don’t think that’s relevant anymore. Can we just get the files I requested instead? I’d like to dig a bit more into your specific problem, assuming that closing all the other apps on your PC didn’t help. “If you’re still…
Answering Endeavor-1815: “|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv …”
Endeavor, Looking at your winMTR it actually does look like there’s packet loss coming out of your modem or router on the way out to the ISP itself. This is what I was expecting from your specific report, so thanks for providing that test. “| Host - % | Sent | Recv | Best | Avrg…
Endeavor, Issues like this are usually connectivity related. I’d power cycle your connection and if you’re on wifi swap to ethernet and see if things improve. If you’re still having this problem after that, please create a WinMTR test which catches a disconnection. You want to…
Snake426, We can try to help with your individual issue to see if we can find out what’s happening. What have you tried to troubleshoot the problem? Have you confirmed that your PC meets the minimum system requirements? Some players who have this issue only have an Intel…
Hey all, The problem this thread was originally created to notify everybody about is resolved. If your character is stuck in game, they’re running scripts to unlock those characters. Check this post and post in this thread. “Update regarding the server maintenance and stuck…
Hey there Deadhunter, This happens sometimes when there’s a DNS issue. If you have the “Failed - Network Error” message when you try to download the app, use one of the direct links at this forum post. It should fix you up. Blizzard Forums – 23 Mar 20 [Main Thread] "Failed -…
Xewp, While I can’t help everybody in one thread, I can try to help you out here and the rest can create their own threads or submit a ticket for the problem. I’d suspect that kind of crash has something to do with something fighting the game for control of your drivers. I see…
Okay, thanks for those. I’m going to get some tracking going on here for these issues. If anybody’s getting these crashes specifically when viewing game info, please post here so we can get more info on what’s similar between you all. Edit: Did this start today for everybody or…
Hey all, IAmCam has a ticket in for this, and your reports are all going to be different connection issues. If you need help with frequent disconnections you should start your own thread or contact our support team about it for one on one help. While we have had a few server…
Hey there you two, Do you get any error codes when this happens? If so, can you post them here?
Klive, We can look into this for sure, but we’ll probably need a bit more information. Usually long loading is going to be caused by a slow hard drive or a program fighting for control of your harddrive like security. It could also be a connection problem, but that’s not the…
Answering JeFF-1638: “Your CPU doesn’t have AVX, so you can’t play at the moment.”
“Your CPU doesn’t have AVX, so you can’t play at the moment. ” This is correct. The OP’s CPU is having the AVX problem right now. It’s a bug we’re working on. “Morning again everybody, Work continues on this. Nothing major to share other than answers to some questions and…
Bantus, Moved you to your own thread. We have had a couple of server issues, but nothing as frequent as what you’re seeing. If you’re having this problem every few minutes, that’s almost certainly a connection issue. I’d power cycle your network devices and swap to an ethernet…
Mumrah, We can try to help with your individual issue to see if we can find out what’s happening. What have you tried to troubleshoot the problem? Have you confirmed that your PC meets the minimum system requirements? Do you have a PC with an older CPU which might be suffering…
Hey there, This is a known issue that they’re working on right now. You can restart your game client to fix the problem temporarily in the mean time. Below is the previous thread for this issue. Please post there if you’re reporting this problem so that we can keep all the…