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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering SamBixby-1404: “It didn’t help me, but it may just be, because Im using the i5 2500 cpu like Akroma.”
Heya Sam, As I mentioned before the i5-2500 is on the edge of supported. Are you also on win7 or is the problem also happening in win10 on this CPU? It’s similar in power to what we have listed as min specs but is a bit older is all. Could you run a hardware monitor while gaming…
Hey there, So the dxdiag data you posted looks like its missing some information, specifically the main system specs and GPU specs … If you are running an older processor than AMD fx 4350 or Intel i3 3250 (The minimum requirements) then it is likely the source of the issue.…
Answering Kai-1263: “Pastebin kai - Pastebin.com Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for …”
Hey y’all, thanks for following up with me! @Kai Looks like this PC is using an older CPU that is impacted by this issue. We are posting updates on that thread as we receive them. @Medinahmite The game requires a dedicated Nvidia or AMD graphics to run currently. Since this…
Answering Reaper-22913: “here’s a pastebin to the dxdiag https://pastebin.com/GEvw2V4m Also my most recent blz-log.txt incase that’s relevent (as has been suggested …”
“https://pastebin.com/GEvw2V4m ” +++ WER9 +++: Fault bucket , type 0 Event Name: D3DDRED2 Response: Not available Cab Id: 0 Problem signature: P1: VEN_10DE P2: 30.0.14.7212 P3: 0x887A0006 P4: 7 P5: D2R.exe Hey there, This appears to be a graphics drivers crash of some kind.…
Answering Duggernaut-11671: “i have tried scanning and repairing the the game, also uninstalling and reinstalling. i did get into a game for about an hour and a half the…”
“ Card name: Intel(R) UHD Graphics 620 ” Hey there, It looks like this system does not have a dedicated graphics card. This may be the cause of the crash since the game requires an AMD or Nvidia dedicated graphics. More info on this can be found here. I wish we had better news…
Answering Tieron-1925: “I did as you recommended with DDU and the driver install afterwards from the NVIDIA page you linked but I still managed to CTD after around …”
Go ahead and open a ticket since the crash has persisted beyond what we tried so far. They can work with you on more advanced troubleshooting and further investigate with more detailed system files.
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Answering Akroma-2890: “@lennychuck: thank you for your idea. unfortunatelly i do not have a razer Surround device. Anyway i deactivated all NON-MAIN audio controll…”
“ Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.3GHz ” “ Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707) ” The CPU is on the very edge of system requirements but in this case I don’t think…
Answering Fred997-1305: “------------------ System Information ------------------ Time of this report: 9/25/2021, 12:39:17 Machine name: DESKTOP-75ML2I8 Machine Id: …”
“ Processor: AMD Phenom(tm) II X4 925 Processor (4 CPUs), ~2.8GHz ” Hey there, Thanks for following up with us. I noticed this is a pre-2011 CPU. I think this case is related to this thread we are tracking. We will be posting updates there as we receive them. Thanks again for…
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Hey there, Does undoing the changes work to resolve the issue? Should only need to copy the contents of the saved games folder. These are located here: C:\Users\stsebring\Saved Games As TimberWolf suggested each character will have several files. Ensure all are copied instead of…
Hey there! The Window Mode option is now available in the in-game settings!
Answering Arkaine-2233: “Hello, Since the last patch the game start with a black screen and crash. I read the blz logs and saw : [Render/4] [<>:0]: NVIDIA DLSS not a…”
Hey there, Thanks for reaching out to us. I noticed this is a pre-2011 CPU. I think this case is related to this thread we are tracking. We will be posting updates there as we receive them. Thanks again for reaching out to us. We hope to have more info soon!
Answering BlueAtom-2695: “Yesterday I pressed “Play” and nothing happened. Today I press “Play” and a window outline appears for a couple of seconds before disappeari…”
Hey there, Thanks for reaching out to us. I noticed this is a pre-2011 CPU. I think this case is related to this thread we are tracking. We will be posting updates there as we receive them. Thanks again for reaching out to us. We hope to have more info soon!
Answering Глюкман-1706: “------------------ System Information ------------------ Time of this report: 9/25/2021, 20:35:41 Machine name: BLACK Machine Id: {2E9675FF-…”
“ Processor: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (4 CPUs), ~2.8GHz ” “ Processor: AMD Phenom(tm) II X4 960T Processor (4 CPUs), ~3.9GHz ” Hey y’all, Any users with a CPU released before 2011 should refer to this thread. Thank you.
Thanks for all the examples, folks. We’ve forwarded information to the developers and they’re trying to figure out why some people aren’t getting kicked offline by the stuck system when this happens. If we hear anything else back, we’ll let you know. In the mean time, just try…
Answering evilcozord-2394: “I did use DDU to remove them, 3 times today. 1* I used DDU to remove Adrenalin 21.9.2 Optional 2* PC restart 3* Installed the Adrenalin 21.8…”
Hey Evil, Since the issue persisted past so much go ahead and submit a ticket. We can try some more advanced troubleshooting 1 on 1 and look into other support options. Thank you.
Answering Tieron-1925: “Thanks for the quick reply and for helping out The character limit was reached in the post so here’s the Pastebin: Pastebin DxDiag for Diabl…”
Hey again, This is from the Windows Error Reporting: +++ WER6 +++: Fault bucket 1429670782235538746, type 5 Event Name: D3DDRED2 Response: Not available Cab Id: 0 Problem signature: P1: VEN_10DE P2: 30.0.14.7212 P3: 0x887A0006 P4: 7 P5: D2R.exe TLDR the drivers are crashing. Try…
Answering evilcozord-2394: “Yes, this is my error… : 9/25 14:27:07.234 [Render/4] [<>:0]: NVSDK_NGX_D3D12_Init failed, error code: -1160773631 Blockquote --------------…”
“+++ WER9 +++: Pakiet błędów 1839506863433492660, typ 5 Nazwa zdarzenia: D3DDRED2 Odpowiedź: Niedostępny Identyfikator pliku CAB: 0 Podpis problemu: P1: VEN_1002 ” Hardware looks great! Though the drivers are crashing. Try using DDU to reinstall them from the AMD website similar…
A post was merged into an existing topic: Game Doesn’t Start - Press Play / “Launching” then Game Crashes
