Loading
D2R.ORG
Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering Drakuloth: “Hey all! I’m working on a couple threads for issues some players are having and trying to create separate threads for them. If your game is …”
Reposting the info here/locking thread. We can’t help everybody with this problem from a single thread so if you’re having this problem check out this information and if it fails contact us so we can help you individually. “If you are unable to click the Play button, that…
Answering Drakuloth: “Hey everybody, Just wanted to make sure everybody knew how character deletions work, and where to provide feedback on the character delete s…”
Reposting this/locking thread. While everybody’s feedback is entirely understandable, this isn’t the right place for it and we don’t forward this type of feedback since this forum is focused on tech issues. “Hey everybody, Just wanted to make sure everybody knew how character…
Answering Drakuloth: “Hey all, IAmCam has a ticket in for this, and your reports are all going to be different connection issues. If you need help with frequent d…”
Hey again everyone, My post keeps getting buried under more posts unrelated to the OP’s, but in general, we do not have large volumes of players reporting this. There certainly are a lot of players here, but comparative to the vast majority of players who are connecting without…
Answering Drakuloth: “Hey there Folke, Other than the things I mentioned previously, make sure you start the game using the Battle.net application. It should log …”
Hey again everyone. Locking this thread to make sure this is the most recent post here in case anyone else needs to find this in the future as it appears to be getting buried under new reports which aren’t related to the first problem I commented on. As previously mentioned, the…
Answering Maroliver-1682: “Nicole: Not everyone is experiencing the same issue. Not everyone who posts will also describe their issues the same way. What one person co…”
Maroliver, No, Nicole isn’t being condescending. That “Lady” as you condescendingly put it has been trying to help you resolve your crashes this whole thread. These threads are for customer support and the community to assist players who are having technical issues, not for…
Hey all, Reposting this here for visibility. If you’d like to pursue a refund to wait until the fix to repurchase, it can be done at this link. “Hello everyone - We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further…
Answering Maroliver-1682: “Thank you for the condescending response that was super helpful.”
Maroliver, While there are some bugs being investigated, not all crashes are bugs, which is why Nicole was trying to get access to your system files. If you’re unwilling to provide the requested information there really isn’t much that can be done here. If you have feedback or…
Answering Endeavor-1815: “seems as though something was fixed on your end because several of us can play now but cannot host games. hmmmmm?”
The only thing we fixed recently was players getting stuck online. Seems like correlation =/= causation here. Keep in mind if it is an ISP issue it can come and go based on whether or not internet maintenance was done in your area or the time of day. Again, if the issue comes…
Hey everybody, We just did an unlock wave for the people who were stuck online from yesterday. Anybody else still having issues where they’re stuck online for more than an hour? If so, post the same information requested above and we’ll look into it. “All you need to do is let…
Answering Nitle-1844: “Hey Drakuloth, Thanks for the updates you’ve provided so far. Will you be notifying the edge cases individually when their character has bee…”
Nitle, We likely won’t be unlocking these individually since any that get stuck longer than an hour would have a bug related to it. I’d keep an eye out for more updates on this thread, but if you’ve been stuck offline for longer than an hour or two at this point, just check back…
Answering michelangelo-1503: “So, when will this unstuck fix kick in? Did it already? Will it in 9 minutes? My character is still stuck since 24hrs, since your maintenanc…”
“So, when will this unstuck fix kick in? Did it already? ” It’s already live on the server side. We see some edge cases in this thread that we’re looking into, including yours. Thanks for the report. For anybody else who got stuck recently, please check back every 15 minutes and…
Answering Endeavor-1815: “so you’re saying ONLY DIABLO 2 RESURRECTED requires me to get a new modem? No other game on my PC or any system requires it, but THIS ONE re…”
Endeavor, I’ve given you the best information I can with the information you provided. If you have feedback you can submit that at #general-discussion but this isn’t unique behavior among our games when packet loss like this exists. Not all of them will exhibit this behavior but…
More updates, all. We’ve pushed additional fixes and stuck characters should be mostly clearing up and many of the things that were causing these originally should be fixed. This fix is now live on the servers. There’s probably more work to do still, so if you’ve got a character…
Answering magnafides-1350: “With all due respect Drakuloth, that WinMTR capture doesn’t tell us anything. First of all, it’s almost certainly not even to the right IP (…”
While I appreciate you’re trying to be helpful, I need to correct this misconception here to make sure we’re all looking at the same thing. The 100% there is indeed not a problem, it’s just DDoS mitigation. The problem I’m referring to is the one right after the router for this…
Answering xewp-6973: “Drakuloth: I see you have some console arguments on your game .exe - can you first try disabling those and see if it improves? Thanks for yo…”
Xewp, I’ve actually reviewed a few more of these and I don’t think that’s relevant anymore. Can we just get the files I requested instead? I’d like to dig a bit more into your specific problem, assuming that closing all the other apps on your PC didn’t help. “If you’re still…
Answering Endeavor-1815: “|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv …”
Endeavor, Looking at your winMTR it actually does look like there’s packet loss coming out of your modem or router on the way out to the ISP itself. This is what I was expecting from your specific report, so thanks for providing that test. “| Host - % | Sent | Recv | Best | Avrg…
Endeavor, Issues like this are usually connectivity related. I’d power cycle your connection and if you’re on wifi swap to ethernet and see if things improve. If you’re still having this problem after that, please create a WinMTR test which catches a disconnection. You want to…
Snake426, We can try to help with your individual issue to see if we can find out what’s happening. What have you tried to troubleshoot the problem? Have you confirmed that your PC meets the minimum system requirements? Some players who have this issue only have an Intel…
Hey all, The problem this thread was originally created to notify everybody about is resolved. If your character is stuck in game, they’re running scripts to unlock those characters. Check this post and post in this thread. “Update regarding the server maintenance and stuck…
Hey there Deadhunter, This happens sometimes when there’s a DNS issue. If you have the “Failed - Network Error” message when you try to download the app, use one of the direct links at this forum post. It should fix you up. Blizzard Forums – 23 Mar 20 [Main Thread] "Failed -…
