Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Answering Arkaine-2233: “Hello, Since the last patch the game start with a black screen and crash. I read the blz logs and saw : [Render/4] [<>:0]: NVIDIA DLSS not a…”
Hey there, Thanks for reaching out to us. I noticed this is a pre-2011 CPU. I think this case is related to this thread we are tracking. We will be posting updates there as we receive them. Thanks again for reaching out to us. We hope to have more info soon!
Answering BlueAtom-2695: “Yesterday I pressed “Play” and nothing happened. Today I press “Play” and a window outline appears for a couple of seconds before disappeari…”
Hey there, Thanks for reaching out to us. I noticed this is a pre-2011 CPU. I think this case is related to this thread we are tracking. We will be posting updates there as we receive them. Thanks again for reaching out to us. We hope to have more info soon!
Answering Глюкман-1706: “------------------ System Information ------------------ Time of this report: 9/25/2021, 20:35:41 Machine name: BLACK Machine Id: {2E9675FF-…”
“ Processor: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (4 CPUs), ~2.8GHz ” “ Processor: AMD Phenom(tm) II X4 960T Processor (4 CPUs), ~3.9GHz ” Hey y’all, Any users with a CPU released before 2011 should refer to this thread. Thank you.
Answering evilcozord-2394: “I did use DDU to remove them, 3 times today. 1* I used DDU to remove Adrenalin 21.9.2 Optional 2* PC restart 3* Installed the Adrenalin 21.8…”
Hey Evil, Since the issue persisted past so much go ahead and submit a ticket. We can try some more advanced troubleshooting 1 on 1 and look into other support options. Thank you.
Answering Tieron-1925: “Thanks for the quick reply and for helping out The character limit was reached in the post so here’s the Pastebin: Pastebin DxDiag for Diabl…”
Hey again, This is from the Windows Error Reporting: +++ WER6 +++: Fault bucket 1429670782235538746, type 5 Event Name: D3DDRED2 Response: Not available Cab Id: 0 Problem signature: P1: VEN_10DE P2: 30.0.14.7212 P3: 0x887A0006 P4: 7 P5: D2R.exe TLDR the drivers are crashing. Try…
Answering evilcozord-2394: “Yes, this is my error… : 9/25 14:27:07.234 [Render/4] [<>:0]: NVSDK_NGX_D3D12_Init failed, error code: -1160773631 Blockquote --------------…”
“+++ WER9 +++: Pakiet błędów 1839506863433492660, typ 5 Nazwa zdarzenia: D3DDRED2 Odpowiedź: Niedostępny Identyfikator pliku CAB: 0 Podpis problemu: P1: VEN_1002 ” Hardware looks great! Though the drivers are crashing. Try using DDU to reinstall them from the AMD website similar…
A post was merged into an existing topic: Game Doesn’t Start - Press Play / “Launching” then Game Crashes
Answering Sways-1403: ““you have already uninstalled Asus Nahimic, Asus Sonic Stuido, or Alienware Surround Sound but are still crashing please post a DxDiag as de…”
Hey Sways, Could you post the other half of the DxDiag? It looks like the Error Reporting is cut out. Put the three ~ marks before posting it so it’s not too big to post! Example: ~~~ DxDiag goes here ~~~
Answering Tieron-1925: “I don’t have any extra audio programs including the one’s listed above, I don’t even have any programs developed by those companies on my co…”
Perfect, I just wanted to double check! Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click…
Answering Tieron-1925: “My computer specs: GTX 1080Ti Intel i7-8700k 12GB VRAM 16GB RAM I keep crashing randomly, the only time I can play consistently is when I tu…”
Hey there, Please check my other post about Nahimic software such as Alienware Surround Sound, MSI Nahimic, and Asus Sonic Studio. We have been seeing uninstalling those programs resolving this error. Let us know how things go. Cheers!
Answering davezissou-1972: “Same for me, crashing after either seconds, or within 5 minutes. Too bad, was looking forward to getting money’s worth of game! blz-log – D2…”
Heya Dave, Here is the error I’m seeing in the Windows Error Reporting from the DxDiag that was listed your post: +++ WER8 +++: Fault bucket 1429670782235538746, type 5 Event Name: D3DDRED2 Response: Not available Cab Id: 0 Problem signature: P1: VEN_10DE P2: 30.0.14.7212 P3:…
Hey all, Just to ensure this thread stays on the same topic, the error code should be: “NVSDK_NGX_D3D12_Init failed, error code: -1160773631 ” If you are crashing with a different error please create a new thread or find a more similar thread to the error received. If you have…
“44B88909-B8FE-4715-A51A-9CE8D1EB38B9 ” Looks like a scene rendering crash. Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information.…
Answering Casandag2005-1878: “why do I keep getting this error every time I try to log into D2R It boots me out of the game completely for 72 hours now???”
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Hey there, Lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, click Save All Information. Name the file “dxdiag” and click Save Once you have that made,…
Heya folks, Thanks for following up with us. Please be sure to send a DxDiag like the ones Varkman and Cerberus provided. Note, add three ~ marks above the post to get it formatted in such a way it works better with the forums. It should look something like this: ~~~ DXDIAG GOES…
Answering Evo01-2110: “Exactly the same problem here, but the strange thing is, i dont have a nvidia gpu [Render/4] [ :0]: NVSDK_NGX_D3D12_Init failed, error code:…”
“[Render/4] [<>:0]: NVSDK_NGX_D3D12_Init failed, error code: -1160773631 ” Hey there, I’ve been seeing this error caused by “Nahimic” software. This software is rebranded as several different programs. These are: MSI Nahimic Alienware Surround Sound Asus Sonic Studio The above…
Hey there Kick, The CPU is well above the minimum requirements. However the GPU is a tad below the min specs. Here is a comparison to show the two. I hope the info helps. Cheers!
Hey there, Refunds requests are only handled through support tickets. I noticed a ticket is already open so please follow up with us through there. We definitely appreciate the time it takes to investigate and report hacks. Please report any known hacks to our hacks team at:…