Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there Tuthenhamon, I looked into that error and see it’s crashing with graphics. You are using Intel HD4400 graphics which are below the minimum requirements. I’m afraid there is nothing that we can directly help out with here. While the game may run, it is not guaranteed…
Hey Pretender, Looking at the crash logs it’s showing the crash is due to igd12umd64.dll which is an Intel graphics driver file. It looks like you’re trying to run the game on a laptop with Intel integrated graphics and this unfortunately is not supported for Diablo II…
Hey Wolfetime, One thing that you have to keep in mind when you’re talking about download speed is the difference between MB/s and Mb/s. Notice the big B versus the little b. The big B stands for Bytes while the little b stands for bits. There’s 8 bits in every byte, so that…
Howdy! This Battle.net account doesn’t own Diablo II: Resurrected. It appears you returned to try wrong account. Try logging out and back in any other accounts you own. Thank you.
Howdy! Have you tried disabling all background programs by following the steps Here to see if that helps? Thanks!
I answered your other thread. Given the troubleshooting you already completed the recommendation would be to consult with Xbox support if the console is shutting off still and continue with the repair option they offered. Note: Yesterday we did experience a DDoS attack on our…
No, a DDoS attack wouldn’t shut down your Xbox like this. Given all the troubleshooting so far with no change, we recommend consulting with Xbox for a repair of the console. Thank you.
Hey there, Diablo IV has its own forums here (this forum is for Diablo II Resurrected) A quick glance at the crash shows it’s crashing due to trying to run on Intel graphics which are not supported for Diablo IV.
Hey Alraune, Unfortunately there’s no way to change the DirectX version for Diablo II: Resurrected. Make sure Windows is updated as well as your graphics drivers, then you’ll have to adjust the settings to get better performance.
Howdy! This error occurs for a number of reasons: Order failed Parental controls Suspension Offline longer than 30 days. Though most commonly, it occurs due to a connection issue. The client goes to check if you have logged in recently but can’t reach the servers. I recommend…
Howdy! Investigating this issue, we do not have any outstanding server issues in your region around the time of your post or now. I would recommend troubleshooting this issue with the steps Here. If issues continues, please try running a 10-minute winMTR to host IP:…
Please do not necro old threads, The last post on this thread was 8 months ago. Additionally this forum is for technical troubleshooting of issues affecting the game client on your console. At best losing your characters after doing a link would be an account issue. In this case…
Howdy SireBored, Since these characters are offline, there is no record of them on our side unfortunately. If the game isn’t loading the characters, this often indicates that the offline character files are missing or corrupted. This is beyond our ability to fix but you may be…
Hey there, It looks like there was a problem with your purchase. Please submit a ticket so Customer Support can assist. This can not be resolved over the forums.
Howdy! Sorry for the trouble, we had a server issue yesterday. This was resolved and you should be able to play again!
Howdy! We had a server issue yesterday not related to Diablo IV. This was fixed, and they are back online. Sorry for the trouble! >,<
Hey there, Other than a technical issue with your PC or connection, this error can also show up if your Battle.net account does not have the license for Diablo II: Resurrected (meaning you have not purchased the game). I looked at the account you’re posting from but it does not…
Hey there, If you are experiencing a technical issue with Diablo II: 2000 It would be best to post that issue on our Legacy Games forums here.
Hey there, So to clarify, the warning is about attempting to link other same platform console profiles to the same battle.net account. You should be able to unlink and relink the same console profile to the same battle.net account. However, I wouldn’t go there just yet as if…
Hey there, So crashing in Diablo II Resurrected typically has a localized cause. That this issue started after changing out hardware and that we are not seeing widespread reports of crashing with an RTX4080 or similar also point to a localized technical issue. Which is a good…