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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there, A WinMTR Measures the connection from your System to the specified destination. Hops go in order from your system to us in this case. Hop 1 is your PC to modem. (The CAX30) It appears normal, 375 packets sent, 375 responses received, avg latency below 1ms. The second…
Hey there, Please be aware that integrated GPUs are not recommended for Diablo II: Resurrected and are not on the supported list. This means it is likely you will encounter issues while playing. Diablo II: resurrected requirements are for Dedicated Desktop GPUs and higher end…
Hey there, Please be aware that integrated GPUs are not recommended for Diablo II: Resurrected and are not on the supported list. This means it is likely you will encounter issues while playing. However Based on the GPU information you provided along with the Driver version I…
Hey there, If some sounds in game are working and others are not, then the issue is mostly likely some sort of settings or data corruption within the game client. The first step would be to run the Scan and Repair tool for the game client. Simply click on the Gear Symbol next to…
Looking over the crash report the crash seems to be an Access Violation. Essentially the game client is asking for a resource and is not able to access it. The most common causes are typically out of date drivers/OS, Conflicting software competing for the same resources, corrupt…
Hey there, You both were reporting very similar issues of the game client closing without any mention of an error. In order to dig into this we will need some information about your systems in the form of a dxdiag. Follow the steps in the blue post to gather a dxdiag and post…
Answering Luzyus-11437: “Kershew: y in the same region but have the same IS This lag is recent, I was playing since beta! but now is unplayable, unstable, and it is …”
I am not sure I follow. You don’t have an Internet Service Provider? You have to have an Internet Service provider to have Internet Service. Both of you happen to use the same one so let’s get the requested connection data. When it comes down to it, if you want assistance with…
hey there, This is an old post that randomly gets resurrected and when it comes to connection issues, those tend to be temporary and have situation specific causes. When we re open old threads we are often confusing completely separate issues that just happen to have the same…
Hey there everyone, I just wanted to chime in and let you know that we have seen enough reports of this to have it investigated further on our end so I have thrown the information for this thread up to be looked into. I do not have any troubleshooting specific to this issue to…
Hey there, Both of you are not only in the same region but have the same ISP. It is very likely a connection issue to the server causing you the latency spiking. The best way to try and confirm this is to run some WinMTR Tests. I recommend trying tests to both servers for a…
Hey there, So looking over the crash report from that ID, it looks like an access violation error. Essentially something on the system is preventing the game client from accessing a system resource it needs to function. Outdated OS, Driver issues, corrupt client or interference…
This forum is for community based troubleshooting of technical issues specific to Diablo II: Resurrected. For player reporting you should use the in-game reporting options available to report such behavior.
Hey there, This forum is for community based technical troubleshooting of local issues involving the Diablo II: Resurrected Client. For any progress loss or rewards issues you would need to report them as a bug on the bug report forums. Please note that while they will address…
Hey there, We are not seeing any widespread reports of latency issues like what you are reporting and it is possible given your location, the 90-120ms may just be accurate for the moment. It is tough to say without any connection data. I recommend following the instructions…
Answering KountryKat-1619: “Thank you for the update, I am not super tech savvy though. Do I have to change the graphic card I have currently to the one shown in that l…”
Hey there, Given the system in question is a laptop, you may not be able to upgrade/replace the GPU. You’d have to check with Acer on that one. but in most cases you would need to replace the system with one that meets the requirements listed Diablo II: Resurrected System…
Hey there, So looking over both WinMTR there are some clear issues happening well before your data reaches the service. In both tests we see significant latency at the very first hop which is your PC to modem. Latency spikes of 86ms and 95ms for each test. Your home network…
Hey there, I think at this point, we would need more data than the DXdiag could provide and more information than I’d recommend trying to get via forums. I suggest at this point contacting support directly. Include the requested system files in the form. Describe the issue as…
Hey there, In order for the community to be able to assist with any potential troubleshooting we could use some additional details. You mentioned crashing. Is there a specific error message that appears or does the client just close to desktop with no message. Could you also…
Hey there KountryKat, Integrated GPUs like the Vega 6 or intel integrated GPUs are not directly support for Diablo II Resurrected. They may work but you may be limited to using the old graphics (You can toggle this in game to test) Troubleshooting on these devices is pretty…
Hey there, It looks like you have since put in a ticket and have included some of the crash IDs with your ticket. Once an agent gets and investigates those reports, they will respond to your ticket with the next steps to take on the issue.
