Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hey there DarkMenace, It sounds very frustrating that Diablo 2: Resurrected is refusing to reinstall on that second drive. It seems to be stopping after getting partially downloaded which may be due to permissions, damaged files, interfering programs, or a connection problem.…
KMFoerster - The Winmtr test is a Windows only program. It can’t be ran on a Switch so checking the connection with it isn’t possible. We are also a bit limited in what can be done with the Switch and troubleshooting. This page covers the basics. You may also want to try an…
Hey there Dragynslayer and KMFoerstar, There are some connection issues we’re tracking, yet from what I see they don’t seem to relate to the situation here. Packetloss can definitely explain the disconnections happening, yet more information would be needed to see if there’s be…
Hey there Exiler, Your AMD Radeon RX 6700XT should be fine playing the game without disabling the onboard Intel graphics. If you found that disabling it hurt the performance, then please try enabling it again. If there’s still a problem, we’ll want to check out the system…
A post was split to a new topic: Exiler Diablo 2: Resurrected stuttering
Hey everyone. This is a bit awkward to address on the forums yet I did check into each case as best I could here. MissCheetah brings up a good point as it’s a common point of confusion. This error typically means the game is not on the Battle.net account or the order is still…
Hey B0beek, It’s a bit difficult to say for certain what performance that system can expected with Diablo 2: Resurrected with specific systems. Some 3rd party websites do allow comparing components to get an idea of what can be expected. Looking with Google for the system model,…
Answering brewtus-11465: “``------------------ System Information Time of this report: 12/20/2021, 20:46:21 Machine name: DESKTOP-5RJK9KI Machine Id: {59C72FEC-74BB-4…”
Hey there Brewtus, Thanks for getting back with the Dxdiag as it does have clues to explain why Diablo 2: Resurrected is crashing when it gets to the menu. I’m afraid the news won’t be what’s desired though. The graphics being used are the integrated Intel HD Graphics 530. The…
Hey there Brewtus, Diablo 2: Resurrected showing just a black screen before reaching the menu can be due to a few different things. Drivers are definitely the first thing to check which you already did. I’d like to see if a Dxdiag shows any clues. Can you get one generated and…
Hey all, I combined a few threads into this one as they were all related. We did have an issue going on with the servers and creating games in Diablo 2: Resurrected. Looks like things were figured out though and some adjustments were made to both fix what happened and prevent it…
Hey there DarkMARX, Thanks for the error code and the general system specs as it can help us check into what may be going on to cause the game to crash on startup. It looks like REDACT3D has some accurate information already shared, as that GT 820M is a relatively weaker…
Hey there Deltoids, Sorry to hear that the PC wasn’t able to run the game. I can see the concern about not wanting to lose your progress on the PS5 with a refund for the PC version. Luckily all progress is tracked with your Battle.net account for all platforms that are linked…
Hey there Higgy25, Thanks for having the Dxdiag posted so we can look into what’s causing Diablo 2: Resurrected to just crash after some of the intro screens. I looked over the info and am afraid the system does not meet the minimum requirements to run the game. The system has…