Every post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Howdy rcook1985, Are these offline characters? If so, the game may not be able to save them correctly for some reason. Make sure to launch the Blizzard app and D2R as Admin.
Hey all. Just wanted to jump in after checking for updates. They are working on a fix for the website being down. I’m not seeing a specific ETA however as it looks to be more complicated than a simple “turn off and back on again” fix. Will update this thread if I hear anything…
Typically not having the option to download/install a game client is due to not having a license for that game on the battle.net account you are attempting to use. Log out of battle.net, make sure you are using the correct battle.net email and password to login and retry. I…
Howdy! If the game works sometimes, this type of issue can often come down to a third-party software conflict. I recommend trying disabling your start-up programs to test running the game with no background software running at all following the steps Here, then restart the PC.…
The PTR 2.6 test introduces eight new Rune Words for you to take into the fight against Hell’s armies. Jump into the PTR to experience their might firsthand on January 24 at 10:00 a.m. PST! View Full Article
The PTR 2.6 test introduces eight new Rune Words for you to take into the fight against Hell’s armies. Jump into the PTR to experience their might firsthand on January 24 at 10:00 a.m. PST! View Full Article
Not sure what’s going on with that. I have poked a few places to take a look. Thanks for the reports everyone!
Answering VILEINFECTED-1831: “Oh, it’s been a week, any new info yet?”
It’s me, new info! We are currently looking at ramping up a PTR for early next week. Big focus will be testing out some new runewords. You may start to see those over the weekend from some friends. The team is looking forward to the feedback.
This forum is for community based troubleshooting of technical issues with the game. There is no one here that can email you to discuss issues. If you need direct Blizzard Support for any issue, you would need to use the support button at the top of this page and choose contact…
If the battle.net app has already recognized that the game client needs an update, then you would need to get and apply that update. There isn’t a direct way to cancel that update and make the game playable. Depending on the size of the update, and if you have the capability you…
We have seen a few reports of players unable to create/join new games if at some point during the session they tried to create a game with a restricted or reserved name. This is an issue that is being investigated but in the meantime logging out and closing the game client the…
Hey everyone. I asked to get some eyes for what’s going on. No ETA or any other news. We appreciate all the reports.
So we have seen a few reports of an issue where if you make a game with a name that is not permitted you won’t be able to use any other name until you restart the game. If you haven’t already done so, go ahead and add your report to the bug report forum when you encounter it to…
Answering Indian-2161: “You guys could do the same for D3 also.”
Weird. Because we did. Diablo 3 Forums – 13 Jan 23 D3 Season Update Hello all Happy New Year! We just wanted to provide a quick update regarding D3 timing for the upcoming patch and season as we have seen a plethora of questions regarding timing post holiday break. Players can…
Hello all Happy New Year! We have seen a good amount of questions related to ladder reset timing for S3. Ladder start times are always important to know in advance for D2 so we wanted to provide a quick update. For D2R, we are expecting ladder reset for S3 to begin sometime in…
Hey there, Would you be able to post a DXDIAG so we can see if anything stands out there which might be causing the crash? I peeked at the crash log but unfortunately nothing stood out as the direct cause for the crash. DXDIAG Press Windows Key + R. In the Run window type dxdiag…
Hey Thorsword, You can delete the Settings.json file outside of the game in order to reset the graphics and all settings back to defaults. Open File Explorer and navigate to: C:\Users\(username)\Saved Games\Diablo II Resurrected Find Settings.json and delete the file. Then…
The community needs more information in this post in order to have the best chance at offering troubleshooting assistance. Error codes, crash IDs, current hardware setup etc… the more details you can provide the more likely a solution will be found.
The GPU failing to be initialized for the game indicates either a driver issue, corrupt settings, or interference from other software on the system. I would like you to perform a clean install of your drivers by completely removing the old drivers as follows: Let’s remove the…