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Trackers · the official D2R forumEvery post Blizzard's community managers and news account write on the official Diablo II: Resurrected forum — announcements, patch notes, ladder and maintenance news and their replies — copied word for word, with a link back to where it was said. Turn on alerts and the next one lands in your bell.
Hello everyone, We’ve been working on players’ reports of offline characters disappearing or losing progress after creation. We identified the issue and are implementing a fix to prevent this from happening again. For the time being, we advise you not to use the same name for…
Hey all, This thread was for an issue that was happening yesterday. We did have another connection drop today for unrelated reasons but that should also be resolved. Note that if you’re having other issues like characters being stuck online, we have a different thread for that…
Heya folks, Thanks for following up with us. Please be sure to send a DxDiag like the ones Varkman and Cerberus provided. Note, add three ~ marks above the post to get it formatted in such a way it works better with the forums. It should look something like this: ~~~ DXDIAG GOES…
Answering Evo01-2110: “Exactly the same problem here, but the strange thing is, i dont have a nvidia gpu [Render/4] [ :0]: NVSDK_NGX_D3D12_Init failed, error code:…”
“[Render/4] [<>:0]: NVSDK_NGX_D3D12_Init failed, error code: -1160773631 ” Hey there, I’ve been seeing this error caused by “Nahimic” software. This software is rebranded as several different programs. These are: MSI Nahimic Alienware Surround Sound Asus Sonic Studio The above…
Hey there everybody. With an issue like this we can’t typically work on everybody’s problem at the same time because a lot of you are going to be having completely different issues. Some may be bugs, others may be conflicts with software, etc. Before we talk troubleshooting and…
Hey there Kick, The CPU is well above the minimum requirements. However the GPU is a tad below the min specs. Here is a comparison to show the two. I hope the info helps. Cheers!
Hey there everybody, Diablo II: Resurrected only uses DirectX 12 so there’s no way to force it into DirectX 11. The fact that uninstalling graphics card drivers works is interesting and unexpected. Has anybody tried installing an earlier driver for their Nvidia cards to see if…
Hey everybody, Just wanted to make sure you all know that we’re aware that some characters are getting stuck online for extended periods of time. I’ve merged a lot of you into this specific thread so that we can keep you all posted at once. So that we can accurately track this…
Answering SolFire-1495: “I’m curious - will someone from the company be reaching out to Sophos to have this included in the updates? I would guess you guys would hav…”
SolFire, In general, no. We don’t have a business relationship with these companies in most cases. Users of their products are the stakeholders since they actively use the security software and in most cases pay for it. They’re more likely to pay attention to the people who pay…
Hey again all, Sorry for the delay in updates. I left the office for the night a bit after my last post and we didn’t have anything meaningful to share. Keep in mind that just because we aren’t posting doesn’t mean that there is nobody on the case - it just means that there’s…
We’d like to look into this further! To dig into this more we wanted to ask if you can help us look into a player log. To do so, please follow the instructions below: Open D2R Launcher Click the gear > Show in Explorer> Click through your D2R Folder Copy and paste Blz-log txt…
Hey there Hayden, Unfortunately that would mean that your PC does not meet the requirements for the game. Intel GPUs aren’t supported currently. We don’t know if this will change in the future, but haven’t heard any plans regarding it at this time. As such, it’s safest to assume…
Answering Drakuloth: “As mentioned by other posters, the team’s identified the problem and is working on a patch for it at the moment. We don’t have an exact ETA …”
Hey there everybody, Up front, we don’t have an ETA yet. I’m Just checking in since it seems like there’s some unproductive arguments going on between people on this board. As somebody whose first Blizzard game was Diablo 2, I entirely understand that a lot of us were extremely…
Hey all, We have another thread for this one already - check the information at this link and feel free to contact us if you still have problems after. “Hey there all, If you’re getting a black screen crash after launch, note that this is usually due to not meeting system…
Good day everyone, Shown below is an archive of developing comms throughout the launch of Diablo II: Resurrected. As we progress, I’ll work to keep this updated. Thank you for your patience, especially as we try to resolve these ongoing issues. twitter.com Blizzard CS - The…
If you can share any information on the platform you are playing on, what happened before the characters disappeared, that would be greatly appreciated!
As mentioned by other posters, the team’s identified the problem and is working on a patch for it at the moment. We don’t have an exact ETA on when it’s going to be released but it should resolve itself for most players with a machine that meets the system requirements. Blizzard…
Hey all, We had to do another shutdown to bring up capacity earlier, but the servers should be up again in all regions. We’re continuing to monitor their performance. We also applied a fix that should help unlock characters and will continue to review for any characters we’ve…
Answering Harambe-1509: “Not everyone has Twitter and/or Facebook and still look to the launcher or forums for updates. EDIT: Post is locked after a half-answer. Tha…”
Hey Harambe, I’ve been providing updates on the forums. Please reference the Blizz Tracker for an outline of our comms on this platform. Thank you.
Hey there, We had another recent report of this. This is most likely a standard definition issue with Sophos. If you have this error, follow the steps here and report the issue to Sophos if they don’t help. “Rhaal, Typically this type of issue is going to be due to out of date…